We are seeking a professional, friendly, and organized individual to join our team and serve as the first point of contact for patients and visitors. In this role, you will help create a welcoming experience while supporting daily front-desk operations in an extremely fast-paced healthcare environment. The ideal candidate is detail-oriented, communicates effectively, and is committed to delivering excellent customer service.
Responsibilities
Greet patients and visitors in a courteous and professional manner
Answer and direct incoming phone calls, taking accurate messages when needed
Schedule, confirm, and manage patient appointments
Collect and update patient information with accuracy and confidentiality
Check patients in and out, verify required forms, and process necessary paperwork
Assist with coordinating front-desk workflow to support smooth office operations
Maintain a clean, organized, and welcoming reception area
Handle basic administrative tasks such as filing, scanning, and data entry
Work collaboratively with clinical and administrative team members
Provide support with insurance verification and other patient service tasks as assigned
Qualifications
Previous medical receptionist, front desk, or customer service experience preferred
Strong communication and interpersonal skills
Excellent organizational skills and attention to detail
Ability to multitask and remain calm in a busy environment
Experience in medical billing preferred
Proficiency with computers and standard office software
Ability to maintain professionalism and confidentiality at all times
Experience in a medical or specialty practice is a plus
High school diploma or equivalent preferred
Skills and Attributes
Patient-focused and service-oriented mindset
Positive attitude and professional demeanor
Dependable, punctual, and team-oriented
Ability to adapt to changing priorities
Comfortable working in a structured, detail-driven environment
What We Offer
A supportive and collaborative work environment
Opportunity to contribute to a patient-centered practice
Training and growth opportunities
Competitive compensation based on experience
Benefits include Cosmetic Perks, Medical, dental, vision, term life insurance, 401(K), Pet insurance and additional voluntary products
If you are a motivated professional who enjoys helping others and creating a positive first impression, we encourage you to apply.
Numbers & Facts
Location
Rolla, MO
Skills
Administrative Skillsunmatched
Communication Skillsunmatched
Computer Skillsunmatched
Customer Support/Serviceunmatched
Data Entryunmatched
Dermatologyunmatched
Detail Orientedunmatched
Fast Foodunmatched
Healthcareunmatched
High School Diplomaunmatched
Interpersonal Skillsunmatched
Medical Billingunmatched
Medical Office Administrationunmatched
Medical Recordsunmatched
Multitaskingunmatched
Operational Supportunmatched
Organizational Skillsunmatched
Patient Assessmentunmatched
Patient Careunmatched
Team Playerunmatched
Telephone Skillsunmatched
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