Receptionist

Position Description:

Primary Responsibilities & Essential Functions

• Greet and welcome all visitors, clients, and guests with a professional and friendly demeanor.
• Answer and route incoming phone calls, take accurate messages, and provide general information about the organization.
• Maintain confidentiality and handle sensitive information with discretion.
• Direct clients and visitors to the appropriate departments or individuals.
• Sort and distribute incoming mail and packages promptly.
• Maintain a clean, organized, and professional reception area.
• Create internal signage and notices as needed.
• Prepare meeting rooms for in-person meetings, staff gatherings, and celebrations.
• Assist with general administrative tasks, including scheduling appointments, booking conference rooms, and ordering office supplies.
• Support the Executive Assistant and collaborate with other team members as needed.

Qualifications & Experience: 

• Minimum of two (2) years of experience in a receptionist, customer service, or administrative support role.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook).
• Experience with or basic knowledge of Canva and Screen Cloud is a plus.
• Basic knowledge of digital marketing.
• Familiarity with office management systems and procedures.
• Strong data entry and administrative skills.

Key Competencies & Skills:

• Excellent verbal and written communication skills.
• Outstanding organizational and time management abilities.
• Ability to multitask and prioritize responsibilities effectively.
• High attention to detail and strong problem-solving skills.
• Professional appearance and demeanor.
• Positive attitude with a strong customer service orientation.
• Ability to remain calm and resourceful under pressure.
• Strong team player with a collaborative mindset.

Education:

• High School Diploma or equivalent required.

• Employee Health Benefits (medical, dental, vision)
• 401(k) Retirement Plan
• Employer-paid Group Life Insurance
• Paid Time off
• Paid Holidays
• Paid Bereavement
• Gym Membership Reimbursement
• Employee Referral Bonus