Receptionist

Company Overview Heritage Village of Waterville, a Certus Healthcare community, located in Waterville, Ohio provides short term, long term and specialized services to individuals needing Skilled Nursing services and rehabilitation. This small-town community focuses on providing quality care and dedicated service by striving to be better and different every day. Our mission is to treat every resident like family, ensuring a personalized environment that fosters healing and growth. Summary We are seeking a Receptionist to join our team at Heritage Village of Waterville. This role is pivotal in creating a welcoming atmosphere for our residents and their families while supporting the administrative functions of our healthcare communities. Minimum starting pay rate for the position is $13.00 an hour, pay rate is negotiable based on experience The typical schedule for this opportunity is Monday through Friday from 9am to 5pm. Start and end times are flexible based on community need. Full Time Benefits include but are not limited to: Health, Dental, Vision, and Voluntary insurance available after 30 days of employment401K with company matching starting after 90 daysVacation/Sick Time PackageReferral programs earning up to $2000 per referral; unlimited referrals!Employee Discount ProgramEmployee Engagement IncentivesCompany GiveawaysEarly Pay via OnShift Wallet (for hourly roles)Longevity ProgramLearning Management system including FREE Continuing Education for multiple certifications and licensures.Company paid life insuranceNo cost Flu and COVID-19 vaccines Responsibilities Greet visitors and manage front desk operations with professionalism and warmth.Perform data entry tasks accurately and efficiently to maintain up-to-date records.Assist with scheduling appointments and coordinating meetings as needed.Handle phone calls, directing inquiries to appropriate staff members promptly.Provide excellent customer service to residents, families, and staff, addressing any concerns or questions.Maintain office supplies inventory and assist in ordering when necessary.Support administrative tasks such as filing, documentation, and correspondence.