810018 Receptionist (4-Month Contract) – Worcester, MA | MassHealth Enrollment Center | Immediate Start
Location: Worcester, MA (Onsite – 50 SW Cutoff)
Schedule: Monday–Friday, 8:45 AM – 5:00 PM (45-min lunch)
Duration: 4-Month Contract
Client: Commonwealth of Massachusetts (MassHealth Enrollment Center)
Employer: Sigma, Inc.
Job Overview
Sigma, Inc. is seeking a detail-oriented and customer-focused Receptionist to support the MassHealth Enrollment Center in Worcester, MA. This is a front-facing, fast-paced role requiring strong administrative, communication, and organizational skills.
This position is ideal for candidates with office administration, data entry, or clerical experience who thrive in a team environment and enjoy helping people.
Key Responsibilities
- Greet and assist visitors and members professionally
- Answer and route incoming telephone calls
- Manage incoming/outgoing mail, packages, and correspondence
- Maintain and organize files using standard filing systems
- Scan and index documents using Captiva system
- Prepare forms, reports, spreadsheets, and correspondence (Word & Excel)
- Perform data entry and maintain accurate records
- Respond to inquiries and provide general information
- Operate office equipment (copiers, fax, postage machines, etc.)
- Maintain office supplies and assist with inventory management
- Support team coordination, scheduling, and workflow tracking
- Ensure accuracy and completeness of documents and applications
Required Qualifications
- Minimum 3 years of office, administrative, or clerical experience
- Proficiency in Microsoft Word and Excel
- Strong data entry and record-keeping skills
- Excellent verbal and written communication skills
- Ability to handle a front desk / customer-facing role
- Strong attention to detail and organizational skills
- Ability to work in a team-oriented, fast-paced environment
- Comfortable using office equipment and computer systems
Preferred Skills
- Experience in government, healthcare, or public service environments
- Knowledge of document management systems (e.g., Captiva)
- Familiarity with mailroom and records processing operations
Education Substitutions
Relevant education in business, administrative, or secretarial studies may substitute for a portion of required experience.