Administrative Skills, Communication Skills, Computer Systems, Copying Machines, Customer Relations, Data Entry, Detail Oriented, Document Management, Fax Machines, File Maintenance, Government, Inventory Management, Mail Processing, Microsoft Excel, Microsoft Word, Office Equipment, Organizational Skills, Presentation/Verbal Skills, Public Health, Record Keeping, Spreadsheets, Team Lead/Manager, Team Player, Telephone Skills, Writing Skills
803596 Receptionist (6-Month Contract) – Worcester, MA | MassHealth Enrollment Center | Immediate Start
Location: Worcester, MA (Onsite – 50 SW Cutoff)
Schedule: Monday–Friday, 8:45 AM – 5:00 PM (45-min lunch)
Duration: 6-Month Contract
Client: Commonwealth of Massachusetts (MassHealth Enrollment Center)
Employer: Sigma, Inc.
Job Overview
Sigma, Inc. is seeking a detail-oriented and customer-focused Receptionist to support the MassHealth Enrollment Center in Worcester, MA. This is a front-facing, fast-paced role requiring strong administrative, communication, and organizational skills.
This position is ideal for candidates with office administration, data entry, or clerical experience who thrive in a team environment and enjoy helping people.
Key Responsibilities
- Greet and assist visitors and members professionally
- Answer and route incoming telephone calls
- Manage incoming/outgoing mail, packages, and correspondence
- Maintain and organize files using standard filing systems
- Scan and index documents using Captiva system
- Prepare forms, reports, spreadsheets, and correspondence (Word & Excel)
- Perform data entry and maintain accurate records
- Respond to inquiries and provide general information
- Operate office equipment (copiers, fax, postage machines, etc.)
- Maintain office supplies and assist with inventory management
- Support team coordination, scheduling, and workflow tracking
- Ensure accuracy and completeness of documents and applications
Required Qualifications
- Minimum 3 years of office, administrative, or clerical experience
- Proficiency in Microsoft Word and Excel
- Strong data entry and record-keeping skills
- Excellent verbal and written communication skills
- Ability to handle a front desk / customer-facing role
- Strong attention to detail and organizational skills
- Ability to work in a team-oriented, fast-paced environment
- Comfortable using office equipment and computer systems
Preferred Skills
- Experience in government, healthcare, or public service environments
- Knowledge of document management systems (e.g., Captiva)
- Familiarity with mailroom and records processing operations
Education Substitutions
Relevant education in business, administrative, or secretarial studies may substitute for a portion of required experience.