Administrative Skills, Clinical Support, Communication Skills, Customer Support/Service, English Language, Medical Office Administration, Medical Records, Patient Assessment, Productivity Management, Record Keeping, Writing Skills
Overview
Job Summary
Answers incoming call to the clinic. Provides administrative support to the clinic. Performs other duties as assigned.Responsibilities
- Demonstrates knowledge and understanding of the importance of the patient medical record as it relates to documentating patient calls.
- Demonstrates phone etiquette and proficiency while assessing the patients or family memebers needs when they call the clinic.
- Completes assigned goals
Specifications
Experience
Minimum Required
- 3 months of administrative support experience.
Preferred/Desired
- One year general office experience, preferably in a medical environment.
Education
Minimum Required
- Skill in communicating clearly and effectively using standard English in written, oral and verbal format to achieve high productivity and efficiency. Skill to write legibly and record information accurately as necessary to perform job duties.
Preferred/Desired
Training
Minimum Required
Preferred/Desired
Special Skills
Minimum Required
- Basic computer literacy. Ability to navigate automated systems. Excellent customer service skills.
Preferred/Desired
Licensure
Minimum Required
Preferred/Desired
B
Baptist Memorial Health Care