Reconstruction Project Manager

SERVPRO of Bear/New Castle/Upper Darby

Bear, DE

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JOB DETAILS

SKILLS

Address Management, Administrative Skills, Budgeting, Change Requests/Orders, Coaching, Communication Skills, Construction, Cross-Functional, Customer Relations, Customer Satisfaction, Customer Support/Service, Detail Oriented, Documentation, File Audits, Heavy Lifting, Leadership, Maintain Compliance, Mentoring, Microsoft Office, Multitasking, Negotiation Skills, Organizational Skills, Project Execution, Project Lifecycle, Project Management Software, Project Tracking, Project/Program Coordination, Project/Program Management, Purchase Orders, Purchasing/Procurement, Quality Assurance, Quality Metrics, Regulatory Requirements, Resolve Customer Issues, Resource Management, Service Delivery, Support Documentation, Team Lead/Manager, Team Player, Time Management, Vendor/Supplier Management, Willing to Travel

LOCATION

Bear, DE

POSTED

30+ days ago

Reconstruction Project Manager – SERVPRO of Bear/New Castle
Benefits SERVPRO of Bear/New Castle offers:
• Competitive compensation
• Career progression
• Professional development opportunities
• And more!

About Us:
SERVPRO of Bear/New Castle is a trusted leader in fire, water, mold, and storm damage restoration services. With a commitment to excellence and exceptional customer service, we help homes and businesses recover from disaster and rebuild with confidence. Our Reconstruction Division ensures seamless recovery by providing top-notch construction services to our clients.
We are currently seeking Reconstruction Project Managers to join our growing team. If you are highly motivated, detail-oriented, and thrive in a fast-paced environment, this could be the opportunity for you!

Key Responsibilities:

Project Management
• Assess, estimate & negotiate repair projects
• Lead and oversee residential and commercial reconstruction projects from start to finish.
• Coordinate with project managers, estimators, and the construction team to ensure timely and efficient project completion.
• Develop and manage project timelines, ensuring milestones and deliverables are met.
• Supervise subcontractors, vendors, and material suppliers, maintaining accountability for project performance and quality.
• Ensure all subcontractors uphold the high standards of workmanship, reliability, and professionalism outlined in our subcontractor agreements.
• Review and approve project budgets, including adjustments and change orders.
• Ensure compliance with SERVPRO’s high standards for project execution and quality assurance.
Team Leadership & Development
• Provide clear guidance, training, and support to ensure team members and subcontractors understand the scope and quality standards of each project.
• Act as a role model for professionalism, integrity, and dedication to quality in all aspects of work.
• Offer ongoing coaching and mentorship to foster a collaborative and high-performing work environment.
• Collaborate with the Mitigation Production and/or Project Managers when needed to address client needs and ensure reconstruction projects align with mitigation work.
Client and Team Communication
• Maintain strong communication with clients, ensuring satisfaction throughout the project lifecycle.
• Schedule site visits, inspections, and meetings to keep the project on track.
• Provide clear and consistent updates to clients regarding project status, changes, and completion timelines.
• Engage with clients to educate them on the project process, manage expectations, and address concerns promptly.
Administrative Support and Documentation
• Partner with the admin team to handle project documentation, including permits, contracts, purchase orders, and job file audits.
• Ensure all job files are compliant with SERVPRO standards and regulatory requirements.
• Assist with budgeting, resource allocation, and procurement of materials in collaboration with other staff.
• Monitor Work-in-Progress (WIP) reports to ensure deadlines and milestones are met.
Customer Service Excellence
• Deliver exceptional customer service by managing expectations and addressing concerns promptly.
• Ensure that every project meets SERVPRO’s high standards for quality and compliance.
• Collaborate across departments to ensure seamless project execution and optimal client satisfaction.

Position Requirements:
• Proven experience in project management, specifically in the construction or restoration industry.
• Strong leadership skills with the ability to manage multiple projects simultaneously.
• Ability to collaborate with office staff and work cross-functionally with different departments.
• Proficient in project management software and office tools (Microsoft Office Suite, Xactimate preferred).
• Must be detail-oriented, organized, and able to work under tight deadlines.
• Must ensure that subcontractors maintain the highest level of professionalism, quality workmanship, and reliability as outlined in our subcontractor agreements.

Physical Demands:
This role requires some heavy lifting and regular travel to job sites and interaction with clients. The role also includes filing and documentation tasks, requiring the ability to lift files, bend, and stand as necessary. Ability to successfully complete a background check subject to applicable law.

Why SERVPRO of Bear/New Castle?
At SERVPRO of Bear/New Castle, we believe in creating career opportunities that make a positive impact in people's lives. If you're passionate about leading reconstruction projects, delivering exceptional service, and fostering a culture of growth and development, we’d love to have you on our team! Apply today to become part of our mission to make property damage "Like it never even happened®."

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.

About the Company

SERVPRO of Bear/New Castle/Upper Darby

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