Records Access Officer
California State University Office of the Chancellor
Long Beach, CA
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JOB DETAILS
SALARY
JOB TYPE
Full-time, Employee
SKILLS
Background Investigation, Best Practices, California Public Employees Retirement System (CalPERS), Centers for Disease Control and Prevention (CDC), Consulting, Custodial Services, Documentation, E Programming Language, Federal Laws and Regulations, Funding, Higher Education, Homeland Security, Industrial Relations, Journalism, Leadership, Legal, Maintain Compliance, Medical Conditions, Microsoft Office, People Management, Public Health, Regulatory Compliance, Resource Management, Risk, Social Security Administration, Time Management, Tuition Fees, United States Citizenship and Immigration Services (USCIS), Vaccination, Work From Home
LOCATION
Long Beach, CA
POSTED
6 days ago
Records Access Officer
Job no: 557766
Work type: Management (MPP)
Location: Chancellor's Office
Categories: MPP, Administrative, At-Will, Full Time
Chancellor's Office Statement
Join our team at the California State University, Office of the Chancellor, and make a difference in providing access to higher education. We are currently seeking experienced candidates for the position of Records Access Officer. The CSU Chancellor's Office, located on the waterfront adjacent to the Aquarium of the Pacific in downtown Long Beach, is the headquarters for the nation's largest and most diverse system of higher education. The CSU Chancellor's Office offers a premium benefit package that includes outstanding vacation, health, and dental plans; a fee waiver education program; membership in the California Public Employees Retirement System (PERS); and 15 paid holidays a year.
Salary
The anticipated salary hiring range is up to $110,000 per year, commensurate with qualifications and experience.
Work Arrangements
Flexibility to telecommute two days a week, with three days on-site at the main headquarters in Long Beach, California.
Premium Benefits
Comprehensive Health, Dental, and Vision Benefits
Generous vacation plan
15 paid holidays a year
Tuition waiver education program (also applies to eligible family members)
Membership in the California Public Employees Retirement System (PERS)
More details here: Comprehensive Benefits Package
Classification
Administrator I
Position Information
The California State University, Office of the Chancellor, is seeking a Records Access Officer to be responsible for administering the University's obligations under the California Public Records Act by receiving, coordinating, reviewing, and responding to public records requests received by the Office of the Chancellor in a timely, lawful, and consistent manner.
The position serves as the central point of coordination between requestors, Chancellor's Office divisions and departments, University Counsel, Strategic Communications, and University leadership, ensuring appropriate awareness and coordination regarding sensitive or high-profile requests, while promoting transparency, legal compliance, and the protection of confidential and privileged information.
Responsibilities
Under the general direction of the Assistant Vice Chancellor and Chief of Staff, Office of General Counsel, the Records Access Officer will:
-Receive PRA requests submitted by any method; independently log, track, and manage requests in a centralized system to ensure compliance with statutory deadlines.
-Review requests to assess scope, complexity, sensitivity, and potential exemptions; prepare and issue required acknowledgments and initial responses within statutory timelines.
-Communicate directly with requestors, as appropriate, to clarify ambiguous or overly broad requests, assist in identifying responsive records, and recommend reasonable narrowing consistent with the University's duty to assist.
-Notify and coordinate with University Counsel, Strategic Communications, university leadership, labor relations, and other stakeholders regarding sensitive, high-profile, or complex requests.
-Identify and coordinate with campus and Chancellor's Office records custodians to locate and obtain potentially responsive records.
-Establish search parameters and Boolean terms for IT-conducted searches of electronic systems and repositories; coordinate retrieval of electronic and hard-copy records.
-Collect, organize, and independently review responsive records to determine responsiveness and applicability of statutory exemptions under the PRA and related laws.
-Apply sound judgment in determining disclosure, redaction, or withholding of records; accurately apply redactions to protect confidential, sensitive, or privileged information.
-Consult with University Counsel on complex, novel, or high-risk matters, including issues involving privilege, deliberative process, personnel, or other sensitive records.
-Prepare records for disclosure in approved formats, ensuring preservation of redactions, procedural compliance, and integrity of disclosed materials.
-Coordinate advance notice to employees, third parties, Strategic Communications, and leadership when required or advisable prior to disclosure.
-Draft and transmit disclosure correspondence and responsive records promptly and reasonably in accordance with statutory and institutional requirements. Disclose records by the estimated disclosure date. If additional time is required, notify the requestor in advance of the estimated date. When disclosure will occur over an extended period, provide records on a rolling basis, as appropriate, to demonstrate good-faith compliance.
-Maintain complete and accurate documentation of request processing, including searches conducted, exemptions asserted, and records disclosed.
-Monitor and update PRA logs through final disclosure or closure to ensure accurate reporting and recordkeeping.
-Coordinate with the Chancellor's Office and other CSU campuses on systemwide or multi-campus requests to ensure consistency and compliance.
-Assist in developing and refining internal protocols, templates, and best practices for public records access and compliance.
-Perform related duties as assigned in support of the University's transparency and records access obligations.
-Other duties as assigned.
The Records Access Officer is an exempt employee and is required to work under the supervision of the Assistant Vice Chancellor and Chief of Staff, with a significant amount of independence. Using their own judgment and knowledge, they are expected to determine the most appropriate approach to the subject assigned and allocate time and resources to the completion of the required work accordingly.
The Records Access Officer reports to the Assistant Vice Chancellor and Chief of Staff, who is responsible for their evaluation. They are expected to contribute to the mission of the office and may, from time to time, be asked to assume responsibilities outside of their principal functions.
Qualifications
This position requires:
-The Records Access Officer is required to have a Bachelor's degree.
-Proficiency with Microsoft Office required.
-Public agency experience is a plus.
-Prior experience working with public records laws, legal compliance, or governmental transparency strongly preferred.
This is a 3/2 hybrid position, where the Records Access Officer will work in-person at the Chancellor's Office, Long Beach three days per week, and remotely two days per week. The incumbent is required to work in-person on certain dates at management's discretion.
Application Period
Priority consideration will be given to candidates who apply by May 21, 2026. Applications will be accepted until the job posting is removed.
How To Apply
Please click "Apply Now" to complete the California State University, Chancellor's Office online employment application.
Equal Employment Opportunity
Consistent with California law and federal civil rights laws, the CSU provides equal opportunity in education and employment without unlawful discrimination or preferential treatment based on race, sex, color, ethnicity, or national origin. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager at (562) 951-4070.
Title IX
Please view the Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator at: https://www2.calstate.edu/titleix
E-Verify
This position requires new hire employment verification to be processed through the E-Verify program administered by the Department of Homeland Security, U.S. Citizenship and Immigration Services (DHSUSCIS)' in partnership with the Social Security Administration (SSA).
If hired, you will be required to furnish proof that you are legally authorized to work in the United States. The CSU Chancellor's Office is not a sponsoring agency for staff and Management positions (i.e., H1-B VISAS).
COVID19 Vaccination Policy
Per the CSU COVID-19 Vaccination Policy, it is strongly recommended that all Chancellor's Office employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications.
Mandated Reporter Per CANRA
The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
Conflict of Interest
The duties of this position will include participation in decisions that may have a material financial benefit to the incumbent. Therefore, the selected candidate will be required to file Conflict of Interest Form 700: Statement of Economic Interest when they first occupy the position, and on an annual basis, complete ethics training within 6 months of appointment, and attend this training every other year thereafter.
CSU Out of State Employment Policy
California State University, Office of the Chancellor, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.
Background
The Chancellor's Office policy requires that the selected candidate successfully complete a full background check (including a criminal records check) prior to assuming this position.
Learn more about working at the California State University and the impact of our mission.
https://www.youtube.com/watch?v=2VXk4PPlSl4
Advertised: April 30, 2026 (3:35 PM) Pacific Daylight Time
Applications close: Open until filled
To apply:https://cojobs.calstate.edu/en-us/job/557766/records-access-officer
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About the Company
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