Assessor's Office Records Clerk
The Assessor's Office places a strong emphasis on excellent customer service and interpersonal skills. This position is in the Records division of the Assessor's Office. HIRING HOURLY: $19.34 OPEN UNTIL FILLED –APPLICATION REVIEW BEGINS IMMEDIATELY
This position in the Records Division of the Assessor's office is responsible for ensuring that documents, filings, correspondence and other paperwork are managed and retained in accordance with both state and federal statutes. Job duties include responding to Freedom of Information Act requests in accordance with the law, managing, routing and preserving incoming legal filings, incoming applications, incoming and outgoing correspondence, outgoing notices and filings, and documents generated internally. In addition, the candidate will enter data, image and index documents electronically, file and retrieve paper documents, search other agency sites for information and reconcile conflicts in records. The Clerk will also assist with taxpayer inquiries, including answering customer calls and will be expected to communicate information accurately, completely, and clearly over the phone with a high degree of professionalism. Other duties that may be assigned include assisting other divisions in the Assessor's office as needed, performing research as needed and cross training in various administrative and clerical duties.
This position requires a high school diploma and a minimum two years' or more of customer service experience in a fast-paced office environment accompanied by clerical or administrative experience. Customer service experience with a government or public/private entity is highly preferred. Knowledge of state assessment and ad valorem taxation laws is highly preferred as is prior experience in an Assessor's, Auditor's, or Treasurer's office.
We place a strong emphasis on excellent customer service and interpersonal skills. The successful candidate must be able to deal professionally and effectively with taxpayers, the public, and other government agencies at the County, Municipal, and State level over the phone, in person, and through electronic transmissions. The successful candidate must have substantial experience with a variety of computer software applications including EXCEL and WORD, must demonstrate that they are able to learn new software applications easily, and be capable of entering data and typing communications accurately and rapidly. The position requires research, analysis and organizational skills along with ability to prioritize varying job duties. The successful candidate must be able to work both independently and in a team environment cooperating with others in the work unit and with other Divisions and work units in the Assessor's office and other offices. Experience or training in records management, records retention or archives is highly preferred. Some overtime may be required, including some work on weekends.
Charleston County offers competitive pay and a comprehensive benefits package to its employees, including but not limited to: Health, Dental, Vision and Life Insurance, Optional Life and Disability Insurance, Optional Medical and Dependent Care Spending Accounts, Annual and Sick Leave, Fourteen (14) recognized Holidays, South Carolina Retirement System (SCRS) State Retirement Plan, Police Officers Retirement System (PORS - as applicable), Optional Deferred Compensation Program, Longevity and Merit Pay Increases, Leadership, Professional and Skill Development Training, Employee Assistance Program, Employee Well-being Program.
| Location | North Charleston, SC |