Recosting Service Change Lead

This position follows a hybrid schedule with (4) days per week In-office days per week. Our office is located at 1 Optum Circle, Eden Prairie, 55344.

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

The Recosting Service Change Lead will coordinate and manage the service change process and recosting governance for Optum Technology rate card services. This role is responsible for ensuring that new services and changes to existing services are properly evaluated, approved, tracked, and operationalized without disrupting the broader recosting timeline. 

This position will serve as a central point of coordination across service teams, OT FP&A, and leadership stakeholders, helping mature the recosting governance process while enabling existing team capacity to remain focused on rate model inputs, rate output changes, and collaborative service team reviews. 

This position is full-time. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 8:00 am - 5:00 pm.

We offer weeks of on-the-job training. The hours of the training will be based on schedule or will be discussed on your first day of employment.

Primary Responsibilities:

• Own end-to-end service change intake, validation, and readiness gating for rate card service additions or changes. 
• Support go/no-go decisions by ensuring service changes are complete, validated, and understood in the context of rate models, cost allocation, service pricing, and stakeholder impacts. 
• Track actions, dependencies, risks, and open decisions required to implement approved service changes. 
• Provide clear, leadership-ready status updates on service changes, risks, decisions, dependencies, next steps, and implementation progress. 
• Partner across service teams and OT FP&A to support change management and timely operationalization of approved changes. 
• Identify process improvement opportunities as recosting governance continues to mature. 
• Help protect the broader recosting timeline by ensuring service changes are coordinated, documented, communicated, and executed effectively. 

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• Bachelor's Degree in Accounting, Finance, Economics or associated field
• 1+ years of experience familiarity with FP&A concepts and/or the economics of technology service delivery, including service costing, rate models, cost allocation, service pricing, or related financial decision-making. 
• Communication skills, including the ability to translate complex recosting activity into concise leadership-ready updates, risks, decisions, and next steps. 
• Change management, program coordination, governance, or process improvement experience. 
• Ability to manage cross-functional actions, timelines, dependencies, risks, and stakeholder follow-through. 
• Ability to collaborate across teams and influence without direct authority. 
• Comfort working in financial, operational, or rate model-related processes with multiple stakeholders and deadlines. 
• Ability to work full-time. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 8:00 am - 5:00 pm.

Preferred Qualifications:

• Experience supporting FP&A, rate card, service costing, recosting, or financial governance processes. 
• Experience improving governance processes, intake workflows, decision routines, or change management practices. 
• Ability to connect service change activity to financial, operational, and stakeholder impacts.

Telecommuting Requirements:

• Reside within commutable distance to the office at 1 Optum Circle, Eden Prairie, 55344
• Ability to keep all company sensitive documents secure (if applicable)
• Required to have a dedicated work area established that is separated from other living areas and provides information privacy.
• Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service.

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy.

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $91,700 - $163,700 annually based on full-time employment. We comply with all minimum wage laws as applicable.  

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

#RPO #RED

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