OVERVIEW: Gosnold, Inc. is a nationally accredited non-profit leader in the prevention, treatment and recovery of mental health and substance use disorders. We offer a full, end-to-end continuum of care offering a wide range of treatment options. Highly regarded for innovation, we offer a comprehensive patient centered continuum of care tailored to fit the needs of each individual. Gosnold welcomes like-minded individuals who are passionate about our mission to support people and families affected by these disorders, and to promote lasting recovery.
SUMMARY:
The Recovery Aide acts as the lead liaison between staff; communicates directly with nurses, counselors, and medication specialists on duty; contacts Program Director and Director of Nursing when issues arise. This role is responsible for assisting patients and families in the behavioral health system to enhance their recovery and promote wellness. The Recovery Aide must have experience, training, and/or education in the field of addiction.
ESSENTIAL JOB FUNCTIONS/DUTIES/RESPONSIBILITIES:
- Monitor high-risk patients by assisting with group participation, providing support and redirection to reduce recovery-interfering behaviors, and enhancing engagement to reduce AMA/ACAs. Report outcomes to Program Director, Director of Nursing, and RA Supervisor via daily emails.
- Conduct specialty groups such as “Under 30", Relapse Prevention (WRAP) and Young Adult Opioid Population (YAOPs); document attendance in electronic medical record.
- Track and complete program evaluations; report data to Program Director and Clinical Manager.
- Relate and communicate effectively with patients in a treatment setting.
- Participate in recovery-oriented socialization via informal interactions with patients, circulating in the program to monitor patient activity and ensuring maintenance of program guidelines.
- Document observations, activities, and participation in appropriate records including the patient record, shift logs, and in the preparation of incident reports.
- Work closely with and provide support to the counseling team.
- Meet with patients individually when appropriate.
- Uphold Gosnold’s organizational values and policies and procedures, especially related to appropriate boundaries.
- Perform all other duties as assigned.
MINIMUM KNOWLEDGE, Experience, AND SKILLS REQUIRED:
The requirements listed below are representative of the knowledge, skills, and/or abilities required to perform the job
- Education: High School Diploma or GED.
- Experience: Experience, training, and/or education in the field of addiction or mental health. Ability to cover multiple shifts, including weekends. One to Three (1-3) years of customer service experience. Experience and comfortability with high-stress, fast-paced environment. Comfort speaking in front of larger groups.
- Skills: Computer literate and knowledgeable about current office applications. Knowledge and understanding of sanitation, cleanliness, safety, and facility upkeep.
- Certificates, Licenses, and Registrations: Current CPR certification or be CPR certifiable.
- Preferred: Valid MA Driver’s License with no restrictions. Experience with addiction and mental health. Past experience with facilitation of groups.
- BENEFITS (based on full-time employment):
- Blue Cross & Blue Shield health and dental insurance
- Vision insurance
- Medical and dependent care flexible spending accounts
- Generous paid vacation, sick, and holiday time
- 403b retirement savings plan with employer match
- Personal financial management services
- Life and supplemental life insurance
- Critical illness and accident insurance
- Employee Assistance Program
- Pet insurance
- Tuition assistance
Gosnold is an Equal Opportunity Employer.