Recptionist

Receptionist

Position Summary
The Concierge serves as the first point of contact for visitors, vendors, and employees, ensuring a welcoming and professional front office experience. This role supports daily administrative operations, maintains site security and emergency protocols, and contributes to a safe, organized, and service-oriented workplace.
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Key Responsibilities
" Welcome visitors in a professional and friendly manner.
" Enter customers and visitors information into the ENVOY system
" Ensure visitors and customers are signing in and out using ENVOY.
" Prepare customer badges for upcoming visits.
" Manage and distribute badges for visitors, customers, and contractors enter the facility.
" Escort visitors to/from designated areas as needed.
" Assist employees with badge replacements and access issues.
" Answer and direct phone calls to appropriate personnel.
" Maintain cleanliness and organization of the reception and common areas.
" Coordinate with on-site catering and external vendors for food/beverage needs in collaboration with the Executive Assistant.
" Manage meeting room availability and support internal meetings or customer events.
" Sort and distribute mail for 4th and 5th floor employees.
" Maintain employee office and cubicle assignments; order signage as needed.
" Provide office management support (e.g., clearing printer jams, replacing toner, cleaning coffee machines, restocking supplies, submitting facility requests, order supplies).
" Support emergency communication protocols and assist during drills or alerts.
" Assist with special projects and administrative tasks as assigned by management.
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Qualifications
" High school diploma or equivalent required
" 1 2 years of front desk or administrative experience preferred
" Strong verbal and written communication skills
" Proficiency in Microsoft Office Suite (Outlook, Word, Excel)
" Ability to multitask and remain calm under pressure
" Familiarity with safety protocols and emergency procedures a plus
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Preferred Traits
" Professional demeanor and customer service mindset
" Detail-oriented with strong organizational skills
" Comfortable working in a fast-paced, safety-conscious environment
" Adaptable and proactive in supporting team needs


Benefits (employee contribution):

• Health insurance
• Health savings account
• Dental insurance
• Vision insurance
• Flexible spending accounts
• Life insurance
• Retirement plan

All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Rate of pay within the stated range will depend on the qualification of the applicant.