Recreation Operations Assistant

Posting Details

Posting Summary

Working Title Recreation Operations Assistant Role Title Trainer Instructor I Role Code 29111-FP FLSA Nonexempt Pay Band 03 Position Number 280W2230 Agency Northern VA Community College Division NV280-Provost Alexandria Work Location Alexandria - 510 Hiring Range $20/hr Emergency/Essential Personnel No EEO Category 6-Administrative Support Full Time or Part Time Part Time Does this position have telework options? -Telework options are subject to change based on business needs- No Does this position have a bilingual or multilingual skill requirement or preference? Work Schedule

Monday through Friday, hours may be between 8am - 9pm

Sensitive Position No Job Description

General Description:

The Recreation Operations Assistant supports daily recreation and wellness facility operations, including facility coverage, facility opening and closing procedures, participant customer service, activity and intramural support, safety procedures, administrative support, departmental purchasing support, inventory, receiving, and order tracking.

Duties/Tasks:

• Maintain safe, clean, organized, and welcoming recreation and wellness spaces.
• Monitor facility use and support equipment, activity area, and shared space readiness.
• Assist with facility opening and closing procedures, including space checks, equipment setup, basic security checks, and readiness of recreation and wellness areas.
• Report maintenance, repair, cleanliness, equipment, security, safety, or operational concerns to the appropriate supervisor.
• Assist with planning, setup, leading, and supporting recreation, wellness, intramural, and informal recreation activities.
• Support participant registration, scheduling, activity setup, game-day operations, scorekeeping, equipment preparation, rule reminders, communication, engagement, and participation.
• Promote recreation and wellness programs, activities, facility offerings, fair play, sportsmanship, respectful conduct, and adherence to applicable rules and procedures.
• Provide professional customer service by responding to routine questions and concerns, referring complex matters to the appropriate supervisor, and supporting a welcoming, inclusive, and respectful environment.
• Help enforce facility rules, safety guidelines, and program procedures, and follow applicable college, department, facility, program, safety, and operational policies.
• Report incidents, injuries, hazards, participant concerns, and unsafe conditions, and assist with basic emergency procedures within the scope of assigned duties.
• Maintain accurate records related to participation, facility use, equipment inventory, incidents, daily operations, expenditures, feedback, and program support.
• Assist with program promotion, marketing, outreach, signage, communication, departmental purchasing support, procurement-related tasks, inventory, receiving, order tracking, and related administrative tasks.
• Follow applicable fiscal, procurement, receiving, and approval procedures when assisting with purchasing-related tasks.
• The position may lead or monitor participant activities as assigned.
• Attend staff meetings, training, and department briefings as assigned.
• Collaborate with colleagues and supervisors to support recreation and wellness operations, program offerings, and participant experiences.

Special Assignments

May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.

KSA's/Required Qualifications

KSAs:

• Strong interpersonal, verbal, and written communication skills.
• Ability to provide professional customer service in a public-facing or participant-focused environment.
• Ability to work independently, follow direction, and collaborate as part of a team.
• Ability to support a welcoming, inclusive, and respectful environment.
• Ability to follow facility rules, safety procedures, department guidelines, and established operating procedures.
• Ability to assist with facility operations, participant engagement, activity support, administrative tasks, inventory, receiving, purchasing support, and related operational duties.
• Ability to report maintenance, equipment, safety, participant, incident, or operational concerns to the appropriate supervisor.
• Flexibility to work varying hours, including evenings, based on facility, program, and operational needs.
• Knowledge of or ability to learn basic recreation, wellness, fitness equipment, safety, and activity leadership concepts.

Minimum Work Experience:

• Experience delivering exceptional customer service within a professional work environment.
• Experience in activity support, facility support, administrative support, or related service-oriented work in a public-facing, student-facing, recreation, wellness, fitness, athletics, educational, community, or similar environment.
• Experience working with diverse populations.
• Experience using computers or common business applications for communication, recordkeeping, scheduling, reporting, or related administrative tasks.

Additional Considerations

Additional Considerations:

• Experience assisting with recreation, wellness, fitness, athletics, intramural, student engagement, community, or participant-focused activities.
• Experience assisting with facility operations, facility opening or closing procedures, equipment setup, inventory, receiving, purchasing support, order tracking, or related operational tasks.
• CPR, AED, and First Aid certification.

Operation of a State Vehicle No Supervises Employees No Required Travel

N/A

Posting Detail Information

Posting Number WGE_3246P Recruitment Type General Public - G Number of Vacancies 2 Position End Date (if temporary) Job Open Date 06/23/2026 Job Close Date 07/05/2026 Open Until Filled Agency Website www.nvcc.edu Contact Name Email Phone Number Special Instructions to Applicants

In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth's Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link: https://www.dars.virginia.gov/drs/cpid/PWContact.aspx or call DARS at 800-552-5019, or DBVI at 800-622-2155

Additional Information

Northern Virginia Community College (NOVA) is the largest public institution of higher education in the Commonwealth of Virginia and one of the largest community colleges in the nation. NOVA enrolls nearly 75,000 students on its six campuses in Alexandria, Annandale, Sterling, Manassas, Springfield, and Woodbridge, as well as through NOVA Online and high school dual enrollment programs. The College offers more than 100 affordable associate degree and certificate programs to help our students reach their academic and professional goals in some of the most in-demand careers.At NOVA, we are deeply committed to fostering an inclusive community for all students, faculty, and staff, and our diverse workforce is representative of this commitment. To this end, we encourage all applicants seeking to add value through their diverse backgrounds, experiences, and interests to consider employment opportunities with NOVA. To learn more about NOVA's commitment to inclusive excellence, please visit At a Glance | Northern Virginia Community College.NOVA offers eligible employees a benefits package that includes a comprehensive health and dental insurance program, generous paid leave, deferred compensation plans, paid parental leave, state employee discounts, and a solid and secure retirement program.We strive to ensure our employees have tools and development opportunities to support and promote NOVA's mission. For more information about NOVA and its programs and services, please visit our website at www.nvcc.edu.The security of our students, faculty, and staff is very important at NOVA. Please take a moment to review NOVA's Annual Security Reports.

Employees must reside in Virginia, Maryland or District of Columbia.

Background Check Statement Disclaimer

The selected candidate's offer is contingent upon the successful completion of a criminal background investigation, which may include: fingerprint checks, local agency checks, employment verification, verification of education, credit checks (relevant to employment). Additionally, selected candidates may be required to complete the Commonwealth's Statement of Economic Interest. For more information, please follow this link: http://ethics.dls.virginia.gov/

EEO Statement

The Virginia Community College System (VCCS) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, political affiliation, veteran status, sexual orientation, gender identity or other non-merit factors.

ADA Statement

The Virginia Community College System (VCCS) is an Equal Employment Opportunity employer and complies with the Americans with Disabilities Acts (ADA and ADAAA), to provide, reasonable accommodation to applicants in need of access to the application, interviewing, and selection processes when requested.

E-Verify Statement

VCCS uses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 form and provide documentation of your identity for employment purposes.

Quicklink for Posting https://jobs.vccs.edu/postings/97389

Supplemental Questions

Required fields are indicated with an asterisk (*).

• • I understand that this is a part-time position. In consideration thereof, I wish to proceed with the completion of my application.

• No response.

• Yes.

• No.

• • I understand that only information provided at the time of the application submission will be considered when determining my qualifications and only responses to Supplemental Questions that can be verified in my application and resume will be credited.

• Yes

• No

• • I understand that this position is not telework eligible and I will be required to attend work in-person.

• Yes

• No

• • I understand this position is located in Virginia and I will be required to reside in the DMV metro area.

• Yes

• No

• • Do you now, or will you in the future, require sponsorship for an employment visa?

• Yes

• No

• • Please describe your experience providing customer service, participant support, facility support, activity support, administrative support, or related service-oriented work in a public-facing or service-oriented environment.

(Open Ended Question)

• • Please describe any experience you have assisting with activities, events, programs, recreation, fitness, wellness, athletics, student engagement, intramurals, or community services. If you do not have direct experience in these areas, please describe related experience that would help you succeed in this role.

(Open Ended Question)

• • This position requires reliability, communication, attention to detail, and the ability to follow procedures. Please describe a time when you had to learn a new process, follow detailed instructions, or support daily operations in a workplace, school, volunteer, or community setting.

(Open Ended Question)

• • Do you have experience delivering exceptional customer service within a professional work environment?

• Yes

• No

• • Do you have experience in activity support, facility support, administrative support, or related service-oriented work in a public-facing, student-facing, recreation, wellness, fitness, athletics, educational, community, or similar environment ?

• Yes

• No

• • Do you have experience working with diverse populations ?

• Yes

• No

• • Do you have experience using computers or common business applications for communication, recordkeeping, scheduling, reporting, or related administrative tasks ?

• Yes

• No

Applicant Documents

Required Documents

• Resume

Optional Documents

• Cover Letter/Letter of Application
• Other Document
• Alternative Hiring Process Letter