Recreation Operations Division Manager

Recreation Operations Division Manager

Salary

$80,556.13 - $100,908.38 Annually

Location

City Hall, 605 East Main Street, Charlottesville (22902), VA

Job Type

Regular Full-Time

Job Number

260600014

Department

Parks and Recreation

Opening Date

07/14/2026

Closing Date

8/4/2026 5:00 PM Eastern

Bargaining Unit

N/A

• Description
• Benefits
• Questions

General Summary

The Recreation Operations Division Manager performs responsible work in directing the planning, management, and operations of departmental functions overseeing and supervising the operations of recreation services at City Aquatic Facilities, Recreation Centers, Skatepark, and special events. Work is performed under the limited supervision of the Deputy Director of Recreation.

The preferred hiring amount for this position is between $80,556.13 - $100,908.38 annually. Starting offer is based on applicable education, experience, and internal equity. This full-time, exempt position offers a comprehensive benefits package, health insurance with employer contribution, employer-paid life insurance, gym membership reimbursement, tuition assistance, and professional development opportunities. This position is also eligible for the following leave and retirement benefits:

• Vacation Leave: 3.09 hours accrued bi-weekly (increases with YOS).

• Sick Leave: 4.62 hours accrued bi-weekly, approx. 120 hours per year with no limit on accumulation.

• 13 Paid Observed City Holidays

• 1 Floating Holiday which must be taken during the fiscal year (July 1 - June 30)

• Choice of retirement plan:

• Defined Benefit Pension Plan: Provides a monthly benefit upon retirement, calculated using a defined formula based on earnings history, years of service, and age. The plan includes a 5-year vesting period and requires an employee contribution of 5% of salary.

• Defined Contribution 401a Plan: Employer makes fixed contributions to an individual account, which are invested, and returns are credited to the account. The account balance is used to provide retirement benefits. Vesting occurs at 33% after one year, 67% after two years, and 100% after three years of service. No salary contribution is required.

• Voluntary 457 Deferred Compensation Plan

• Eligibility to purchase prior service credit under the Defined Benefit Plan

The City of Charlottesville manages its own retirement system and does not participate in VRS; however, a Portability Agreement is available for eligible employees. For additional details, please refer to the "Benefits" tab within this posting or visit the City's Employee Benefits webpage.

Essential Responsibilities and Duties

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations will be considered to enable individuals with disabilities to perform the essential functions. The essential functions of the job are not limited to those listed in the job description. The City retains the discretion to add to or change the duties of the position at any time.

• Manages the overall operations, services, and personnel in city Aquatic Facilities, Recreation Centers, Skatepark, and special events.
• Supervises, coaches, trains, motivates, assigns, and monitors work activities, and evaluates the performance of subordinate supervisors and employees within assigned units; interviews, selects, and administers disciplinary action to subordinate employees, in accordance with established personnel policy and procedures. Establishes professional standards for work quality, quantity, performance, and accountability.
• Assists subordinate supervisors with complex/problem situations and provides technical expertise, guidance, and leadership.
• Participates in the development and implementation of short- and long-term goals, operating objectives, strategies, and plans for supervisors in their assigned units.
• Develops, implements, and evaluates policies and procedures, and implements or recommends change. Analyzes data to establish direction for the supervisors.
• Prepares operating objectives and monitors progress toward these objectives.
• Provides input and advises department leadership on development of management plans and strategies for long- and short-range agency objectives.
• Reviews budget expenditures and budget requests, monitors the annual budget for the assigned units, and develops quarterly target projections and budget plans.
• Oversees the tracking inventory of equipment and operating supplies.
• Submits recommendation for improved service delivery to ensure that scheduling of activities at facilities maximizes revenue and customer satisfaction.
• Coordinates with other department staff or partners to coordinate facility use.
• Handles, investigates, and resolves more complex/difficult citizen comments, complaints, and/or issues.
• Prepares periodic reports concerning organizational activities and accomplishments.
• Completes and submits various financial, administrative, and statistical reports.
• Researches and develops standards that comply with federal, state, and local laws and regulations, that meet industry standards, and that assure participant safety.
• Ensures compliance with all City policies/procedures and department standards of all staff within unit; as well as local, state, and federal laws, codes, and regulations.
• Ensures department standards for cleanliness, maintenance, safety, staffing, and operational effectiveness are met at assigned sites and facilities.
• Operates vehicle to visit various recreation sites and facilities, and/or to assist with programs and events.
• May handle or assist with Contract development, enforcement, and opportunities.
• May be required to work weekends, nights, holidays or to be called back to work in weather or non-weather emergencies or as needed to provide necessary services to the public.
• Responsible for appropriate use and maintenance of City equipment, tools and other resources, including work time.
• Regular and reliable attendance.

Other Duties

• Performs additional duties to support operational requirements as apparent or assigned.

Education, Experience and Skills

Education and Experience: Candidates may qualify by demonstrating the required knowledge and skills outlined for the job through experience(s) other than formal education.

• Bachelor's degree in recreation, public administration, business or related field AND 6 years of progressively responsible experience related to parks or recreation, including at least 2 years of supervisor or managerial experience.

OR

• Associate degree in recreation, public administration, business or related field AND 8 years of progressively responsible experience related to parks or recreation, including at least 2 years of supervisor or managerial experience.

OR

• High School diploma or GED AND 10 years of progressively responsible experience related to parks or recreation, including at least 2 years of supervisor or managerial experience.

OR

• An equivalent combination of education and experience may be considered in lieu of the specific requirements listed above.

Preferred:

• Certified Parks & Recreation Professional (CPRP) certification.

Certifications/Licenses/Other Requirements:

• Certified Pool Operator (CPO) or Aquatics Facility Operator (AFO) required within 6 months of employment.
• Must obtain and maintain a valid Virginia driver's license and acceptable driving record according to city criteria.
• Required to successfully pass a pre-employment background check and pre-employment drug screen.

Knowledge, Skills, Abilities and Other Characteristics:

Job Knowledge

• Thorough knowledge of the principles and practices of park and recreation management.
• Thorough knowledge of the principles and methods of organization, fiscal and personnel management.
• Thorough knowledge of applicable local, State, and Federal policies, procedures, laws, codes, and regulations.
• Knowledge of methods to motivate, supervise, and evaluate staff and to develop and implement staff training programs.
• Knowledge of the principles and practices of public administration.

Reading

• Intermediate: ability to read and understand written materials such as newspapers, magazines, journals, multi-step instruction manuals, financial reports, and reference materials.

Writing

• Intermediate: ability to organize data and write clear and concise reports, prepare materials such as business letters, explanations, and summaries with proper format, punctuation, spelling, and grammar, using all parts of speech.

Math

• Intermediate: ability to deal with number systems; simple formulas, practical application of fractions, percentages, ratios/proportions, and measurement.

Communication Skills

• Advanced: Communicates current and revised policies and makes recommendations regarding development and implementation. May include interactions that involve stressful, negative situations requiring significant tact and the ability to diffuse aggressive behavior and reach consensus. Elements of persuasion may be necessary to gain cooperation and understanding. May involve support of controversial positions or the negotiation of sensitive issues or important presentations. Evaluates customer satisfaction, develops cooperative associations, and utilizes resources to continuously improve customer satisfaction. Establishes and maintains effective working relationships with city staff, management, the public, and others.

Independence and Decision-Making

• Requires Limited Direction: normally completes work according to their own judgment, requesting supervisory assistance occasionally. Special projects are managed with little oversight and assignments may be reviewed upon completion. Performance reviewed periodically.

Technical Skills

• Skilled: comprehensive, practical knowledge of a technical field with use of analytical judgment and decision-making abilities appropriate to the assigned and apparent job responsibilities. Intermediate skill in Microsoft Office applications and/or departmental software.

Fiscal Responsibilities

• Assists in the oversight of development, preparation, and submission of division annual operating budget for assigned programs. Reviews, monitors, and approves expenditures of significant budgeted funds for the assigned programs.

Supervisory Responsibilities

• Manages, monitors and directs work performance of subordinate supervisors and direct staff, makes final decisions on hiring, discipline, performance evaluation, setting program/work objectives and realigns work and staffing as needed.

Other Characteristics

• Organization and time management skills, sometimes under strict time constraints.
• Excellent customer service skills.
• Independently prioritize and balance multiple, complex tasks.
• Working closely with others as part of a team.
• Maintain accurate records and files.
• Frequent change of tasks.
• Constant interruptions and/or requests for service.
• Work effectively with sensitive and confidential issues and information.
• May require additional hours outside of normal schedule.
• May require emergency response.
• May require dealing with angry, frustrated and/or upset individuals.

Physical Conditions & Additional Information

Physical Demands:

• Sedentary Work: Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
• Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer.
• Must occasionally move about inside the office to access file cabinets, office machinery, etc. and position self to maintain files in file cabinet.
• Must be able to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations.
• Ability to observe details at close range (within a few feet of the observer).

Machines, Tools, Equipment, Software and Hardware:

• Typically requires use of standard office equipment and telephone, and related software and hardware; and any other equipment as appropriate or as assigned.

Work Environment:

• Work is usually performed in an office environment where there may be exposure to computer screen for extended periods of time, monitor glare and dust.
• At recreation facilities or sites, may be exposed to allergens, fumes, chemicals, varying temperatures, and outside weather conditions.
• The noise level is usually moderate.

The City of Charlottesville is an Equal Opportunity Employer and supports workforce diversity at all levels of the organization. The City prohibits discrimination on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by federal, state or local laws. The City is dedicated to this with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities, access to facilities and programs, and general treatment during employment.

Requests for reasonable accommodation by individuals with disabilities may be requested by contacting Human Resources at (434) 970-3490 or hr@charlottesville.gov.

The City of Charlottesville conducts job related background checks, reference checks, and pre-employment drug tests, in accordance with federal, state, and local law, of applicants who reach the final stages of the employment selection process. The City's policy has not changed because of the decriminalization of marijuana in the Commonwealth of Virginia. Marijuana remains an illegal drug under federal law, and it continues to be a violation of the US Department of Transportation regulations and the City's policy prohibiting employees from testing positive for marijuana.

SUMMARY OF EMPLOYEE BENEFITS

Updated February 9, 2026

Benefits cited represent those for regular 40-hour employees and may differ for Management Level, Part-Time, and/or Library positions. Long-term temporary employees are eligible for all benefits except retirement. Interns, temporary, seasonal, substitute, and relief employees are not eligible for benefits.

1. LEAVE:

Vacation: Need some time off? Use it, you earned it:

Years Worked

0 - <3

3 - <5

5 - <10

10 - <15

15 - <20

20 - <25

25+

Hours Accrued Biweekly

3.09

3.85

4.62

5.4

6.16

6.93

7.7

Sick: Under the weather? Earn 4.62 hours biweekly, approximately 120 hours a year, with no limit on accumulation to be used to care for yourself and qualifying family members.

Holidays: Enjoy 13 paid holidays per year. Including 1 Floating Holiday, which must be taken during the Fiscal Year (July 1 - June 30):

OBSERVED CITY HOLIDAYS

New Years Day

Dr. Martin Luther King Day

Presidents' Day

Liberation & Freedom Day

Memorial Day

Juneteenth Day

Independence Day

Labor Day

Veterans Day

Thanksgiving Day

Friday after Thanksgiving

Christmas Eve

Christmas Day

1 Floating Holiday

Volunteer Leave: Paid leave for participating in an authorized event as a volunteer, subject to Section 9-3, Code of Ethics & Conflicts of Interest. Regular full-time employees receive up to 8 hours and all regular part-time employees are eligible to receive pro-rated leave each available each calendar year.

2. INSURANCE:

Aetna Medical Plans: Coverage is effective on the first of the month following date of hire.

• Choose from two options:

• Select HMO with City-funded HRA ($0 premium for employee-only coverage)

• Choice POS ($13.02 biweekly premium for employee-only coverage)

• Prescription Card: ($10 generic, $30 lower cost name brand,$55 higher cost name brand, 20% up to $150 for specialty drugs)

• Mail Order Maintenance Prescription Drug Program ($20 generic, $60lower cost name brand, $110 higher cost brand) not available for specialty drugs)

Delta Dental Plan:

• Diagnostic and Preventative-100% of allowable charge; Basic Dental Care-80%; Major Dental Care- 50%
• Primary - $50 deductible, 80/20; Prosthetic and Complex Restorative -$50, 50/50
• $1,500 Annual benefit maximum
• $1,000 Orthodontic benefit (children to age 19)

MetLife Vision Plan: (Optional)

• $2.50 premium paid bi-weekly for employee-only coverage. Dependent care coverage also available.
• Eye health exam, dilatation, prescription and refraction of glasses covered after $10 co-pay
• $130 allowance for frames, after co-pay, plus additional discounts where accepted.

Life Insurance: In the event of your death, your beneficiary will receive twice your annual salary. Supplementary policies for you and your dependents are available.

Long-Term Disability: Upon approval for along-term illness or injury, you can receive up to 60% of your earnings after a 90-day wait period.

Voluntary Benefits: Accident, Critical Illness, Hospital Indemnity insurance; Short-Term Disability; Identity Theft Protection

3. RETIREMENT:

Pension:

• Choose from two (2) options:

• A Defined Benefit Pension plan pays a monthly benefit in retirement using a defined formula based on the employee's earnings history, tenure of service, and age. Our plan has a 5-year vesting period and an employee contribution of 5% of salary.

• A Defined Contribution 401a plan in which fixed contributions are paid into an individual's account by the employer, the contributions are invested, returns (positive or negative) are credited to the account, and the account balance is used to provide retirement benefits. The vesting schedule for our 401a plan is 33% after one year of service, 67% after two years of service, and 100% vesting after three years of service. There is no required contribution from salary. (Note: the Defined Contribution retirement plan is the only plan available for Library employees).

Supplement: Deferred Compensation 457 available for you to invest your own money for additional retirement savings.

4. VOLUNTARY:

Wellness:

• Gym Membership Reimbursement Program (up to $34.00 per month)

• Bicycle Commuter Program: Reimbursement up to $20 per month for reasonable bicycle commuting expenses

• Online wellness resources and Lunch-and-Learn Sessions

Employee Assistance Program:

• A variety of confidential, personal professional services for you and your family available 24 hours a day.

Tuition Reimbursement:

• Up to $1,500 for job-related certificates, trade programs, undergraduate coursework or up to $3,000 for graduate level courses per fiscal year for career-related courses.

Flexible Spending Accounts:

• Expense accounts available for healthcare, dependent care and parking/mass transit.

01

What is the highest level of education you have completed? (Must be verifiable in reference to the Education History section of your online application.)

• High School Diploma or GED.
• Associate Degree
• Bachelors Degree in an unrelated field.
• Bachelor's degree in recreation, public administration, business or related field
• Master's Degree
• None of the above.

02

How many years of progressively responsible experience related to parks or recreation? (Must be verifiable in reference to the Work History section of your online application.)

• No experience related to this position,
• Less than six (6) years of progressively responsible experience related to parks or recreation.
• Six (6) to less than eight (8) years of experience.
• Eight (8) to less than ten (10) years of experience.
• Ten (10) years or greater.

03

How many years of managerial or supervisory experience do you have? (Must be verifiable in reference to your online application.)

• No experience.
• Less than two (2) years.
• Two (2) to less than five (5) years.
• Five (5) years or greater.

04

This position requires driving to perform essential job duties and requires a valid drivers license. The candidate selected for this position must meet the driver eligibility requirements of the City and must provide a certified copy of their DMV driving record. Do you possess a valid drivers license and are you willing to provide a certified copy of your DMV driving record, if selected as a finalist, for the City to confirm your driving eligibility?

• Yes; I possess a valid drivers license and am willing to provide a certified copy of my DMV driving record.
• No; However, I am willing and able to obtain a valid drivers license and am willing to provide a certified copy of my DMV driving record.
• No; I do not have a valid drivers license, nor am I willing or able to obtain one, and/or am not willing to provide a certified copy of my DMV driving record.

05

To be considered, qualifying education and experience, including City of Charlottesville employment, must be clearly documented in the education, work history, and additional information sections of the employment application. Resumes can be attached but should not be used as a substitute for the required information on the application. I understand that an attached resume may not be accepted in place of a completed employment application and that my qualifications should be stated on the employment application itself.

• Yes
• No

06

I certify that the information above is true and correct, and I certify that it can be verified with reference to the information in my basic application. I understand that my application may be rejected if the responses to supplemental questions do not match my basic application.

• Yes
• No

Required Question

Employer City of Charlottesville

Address P. O. Box 911

605 East Main Street

Charlottesville, Virginia, 22902

Phone (434) 970-3490

Website http://www.charlottesville.gov/jobs