Engage and involve guests and owners in a variety of programs, along with coordinating and leading a comprehensive program of recreational activities.
Potential Career Path
Guest Services Coordinator Guest Services Manager
Essential Job Functions
Lead planned activities. Must be able to create, plan, and facilitate social/sports activities effectively and professionally.
Participate and entertain children of all ages with games, seasonal programs, or other approved activities, such as crafts, team building, and outdoor recreation.
Maintain ongoing inventories of games, equipment, and supplies.
Ensure paperwork is complete and turned in as necessary.
Create attendant scheduling.
Consult with the Manager regarding any safety concerns, problems or questions.
Conduct periodic meetings with employees, weekly frequency is preferred.
Consult with the Manager on daily operations. Request resources needed to maintain a safe and clean environment for guests and members.
Repair or replace equipment, always maintaining good condition. Perform minor maintenance on facilities and structures.
Complete incident reports as needed and hand them in immediately.
Oversee correct computer work; time punches, schedules, and billing
Clean and organize bathrooms, office, and storage rooms.
Pick up debris, rake sand, and organize lawn furniture to ensure a clean and safe environment.
Take proactive approaches when dealing with guest concerns. Follow property-specific second effort and recovery plan.
Always extend professionalism and courtesy to guests.
Provide a high level of anticipatory service and interest in guests
Follow sustainability guidelines and practices related to HHMs EarthView program.
Practice safe work habits to ensure safety.
Perform other duties as requested by management.
Position Requirements
High School diploma required.
Previous accounting experience or equivalent training required.
Proficient in using Excel.
Knowledge of PMS/accounting systems preferred.
HHM Benefits and Perks
Competitive wages for full time and part time opportunities
Medical, Dental and Vision Health Insurance
Paid Time Off
401k Company Match
Free Basic Life Insurance
Travel Discounts
Commuter Transit and Commuter Parking Benefits
Employee Assistance and Wellness Program
Educational/Professional Development
Referral Bonus Program
Work Environment and Context
Work schedule varies and may include occasionally working on holidays, weekends.
Required to sit for extended periods, lift up to 50 pounds, bend, reach, use hands and fingers to operate keyboard.
What We Believe
People Are Our Capability Hearts That Serve Only Excellence Stay Nimble - Own It
Numbers & Facts
Location
Riviera Beach, FL
Skills
Accountingunmatched
Accounting Softwareunmatched
Billingunmatched
Consultingunmatched
Employee Assistance Planunmatched
Equipment Maintenance/Repairunmatched
Equipment Replacementunmatched
Facilities and Maintenanceunmatched
Furnitureunmatched
Games Programmingunmatched
Gaming Equipmentunmatched
Health Insuranceunmatched
High School Diplomaunmatched
Hospitality and Tourismunmatched
Housekeeping/Cleaningunmatched
Inventory Managementunmatched
Keyboardsunmatched
Lift/Move 50 Poundsunmatched
Operationsunmatched
Operations Managementunmatched
Organizational Skillsunmatched
Recreationunmatched
Safety/Work Safetyunmatched
Schedule Developmentunmatched
Sportsunmatched
Sustainabilityunmatched
Team Buildingunmatched
Vision Planunmatched
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