Recreational Attendants

Recreational Attendants Salary $17.00 - $18.00 Hourly

Location: IA, IA Job Type: On-Call Job Number: C26-04O Department: Polk County Conservation Board Opening Date: 12/23/2025 Closing Date: 2/15/2026 11:59 PM Central FLSA: Non-Exempt Bargaining Unit: N/A Hours: TBD Bargaining Unit Not Applicable Salary Grade: N/A Location: Sleepy Hollow Park, 4051 Dean Ave, Des Moines, IA 50317

Description Benefits Questions

Polk County Conservation is hiring Recreational Attendants to support year-round Snowflex snow-sports operations at Sleepy Hollow Sports Park. As we prepare to reopen the newly enhanced facilities, this is a unique opportunity to join the team bringing year-round snow sports to the Des Moines Metro area with state-of-the-art Snowflex technology. Recreational Attendants are versatile team members who assist across multiple areas, including guest services, Snowflex tubing and lift operations, ticketing, concessions, custodial duties, light maintenance, and general park support.

Responsibilities may include helping guests at the top of the hill, safely pushing riders down the Snowflex slope, monitoring hill activity, supporting special events, assisting with equipment, and contributing to routine grounds and facility upkeep. These positions help ensure a safe, welcoming environment for all visitors through excellent customer service and attentive operational support.

We are currently hiring for summer positions, with training scheduled for the spring. These are variable-hour, on-call roles offering flexible schedules of up to 28 hours per week. Work hours will vary throughout the year based on seasonal operations, weather, and programming needs, creating an exciting and dynamic work environment.

Team members may contribute in the following areas (some age requirements apply):

• Concessions (18+) • Ticketing and customer service • Tubing hill assistance • Lift operations (18+) • Custodial duties • Light maintenance • Groundskeeping and operations for the new Snowflex facility

Join us in creating fun and excitement for the Des Moines Metro community while being part of an innovative, energetic, and growing team!

Illustrative Examples of Work

1. Greets the public; answers telephone calls; relays messages; directs callers and provides general information to the public.
2. Performs routine office work, which may include assisting public with various registrations and reservations, record keeping, etc., as needed.
3. Computes fees and collects money from customers.
4. Reconciles fees and merchandise sales collected on a daily basis and prepares reconciliation report.
5. Assist with special event implementation; programs and services offered at the Outdoor Recreation & Wellness Center and Jester Park Nature Center.
6. Supervise the use of the Jester Park Nature Center and Outdoor Recreation & Wellness Center during public hours as well as when the facilities are privately rented during nonpublic hours.
7. Performs related duties as assigned.

Required Knowledge, Skills and Abilities

Required Knowledge, Skills and Abilities:

Knowledge of and the ability to communicate departmental policies, practices and standards. Knowledge of general office practices and procedures. Knowledge of simple mathematics including addition, subtraction, and multiplication. Knowledge of Microsoft Office, web-based calendars, email, audio visual equipment, and website programs. Knowledge of professional customer service methods/skill sets. Ability to perform basic accounting/cash handling calculations. Ability to monitor activities in County buildings, solve problems, and provide assistance to the general public Ability to communicate effectively both verbally and in writing. Ability to establish and maintain satisfactory working relationships with other County employees and the general public using courtesy, patience, and tact. Ability to work in a fast-paced, active work environment. Ability to deal with multiple priorities at one time. Ability to occasionally lift up to 50 pounds. Ability to work flexible hours including evenings, weekends, holidays, and irregular hours. Knowledge and skills of outdoor recreation activities such as paddling, cross country skiing, and shooting sports.

Training and Experience

Training and Experience:

Graduation from high school or equivalent education, or Any equivalent combination of training and experience that will have provided the required knowledge, skills, and abilities.

Special Requirements

Special Requirement:

Part-Time Positions: A criminal background check is required. A valid State of Iowa driver's license is required. Candidate must pass a post-employment offer physical examination and physical capacity testing to ensure the candidate meets the essential physical requirements of the position. A drug screen is required. CPR/AED and First Aid certification is required within six months.

On-Call and Seasonal Position: A criminal background check is required. A valid State of Iowa driver's license is required. CPR/AED and First Aid certification is required within six months.

Required Questions

01 [WS7] Are you able to work weekends and holidays? Yes No 02 [WS13] Are you willing to work variable hours, including some evenings, weekends, holidays, or other irregular hours? Yes No 03 [WS2] Are you willing and able to respond to emergency requests after regular or irregular workdays and on-call emergencies on nights, weekends, and/or holidays? Yes No 04 [P3] Do you have the ability to perform work involving the lifting and carrying of materials regularly? [SELECT ALL THAT APPLY] weighing 50 - 100 pounds weighing up to 60 pounds weighing up to 50 pounds weighing up to 30 pounds 05 [ED15] Are you currently certified in First Aid and CPR? Yes No 06 [P1] Do you have the ability to walk up and down stairs multiple times a day? Yes No 07 [M1] Are you 18 years of age or older? Yes No 08 [WS8] How many hours per week are you looking to work? 5-10 hours 10-15 hours 15-29 hours 09 [M4] Polk County Conservation does not participate in dual employment with current employees of other Polk County units. Are you looking to transfer units? Yes No 10 [E3] How many years of experience in the snow sports and snow operation industry do you have? 0 to 1 years 1 to 2 years 2 to 3 years 3 to 4 years 4 to 5 years 5 plus years 11 [ED16] Do you have the ability to obtain and maintain certification in First Aid and CPR? Yes No 12 [WS3]{PT} you will work flexible hours as a variable-hour employee. Select all of your availability that applies.

Monday - Thursday (6:00 am - 4:30 pm twice a week) & (6:00 am - 3:30 pm once a week) Tuesday - Friday (6:00 am - 4:30 pm twice a week) & (6:00 am - 3:00 pm once a week) Monday - Friday (6:00 am - 1:30 pm three times a week) & (6:00 am - 11:00 am once a week) Monday - Friday (7:00 am - 3:30 pm three times a week) & (7:00 am - 12:00 am once a week)

Employer Information

Employer: Polk County Address: 111 Court Avenue Suite 390 Human Resources Des Moines, Iowa, 50309 Phone: 515-286-3200 Website: https://www.governmentjobs.com/careers/polkia