Recruiter, Customer Care & Call Center

RecruiterEducation: High School Diploma or equivalent required. College degree preferred.Required Qualifications: Experience managing full-cycle recruitment. Experience recruiting for high-volume positions. Experience sourcing passive and active candidates. Experience extending and managing employment offers. Experience using an Applicant Tracking System (ATS). Strong communication, organization, and time management skills. Ability to manage multiple requisitions simultaneously in a fast-paced environment. Strong stakeholder management and relationship-building skills.Preferred Qualifications: 3+ years of full-cycle recruiting experience. 2+ years of high-volume recruiting experience. Experience recruiting customer service, call center, or operations positions. Experience using Workday or another enterprise Applicant Tracking System. Experience managing candidate sourcing, interview coordination, and offer processes. Experience with Workday Recruiting or Workday ATS. High-volume recruiting experience within customer service or call center environments. Experience recruiting for operations or customer care organizations. Experience participating in recruiting events and job fairs. Experience supporting multiple hiring managers across various business functions.Desired Skills: Full-Cycle Recruiting. Candidate Sourcing. Interviewing. Talent Acquisition. Offer Management. Workday ATS. Relationship Management. Stakeholder Communication. Candidate Experience. High-Volume Recruiting. Time Management. Organization. Customer Care Recruiting.Job Description: Our client is seeking an experienced Recruiter to support high-volume hiring initiatives across its Customer Care organization. This role is responsible for managing the full-cycle recruitment process for customer-facing positions, including Call Center Agents, Credit Representatives, and Business Service Center Representatives. The ideal candidate is an organized, relationship-driven recruiter with experience managing high-volume requisitions in a fast-paced environment.Working closely with hiring managers and business leaders, you will source, screen, interview, and guide candidates through the hiring process while ensuring an outstanding candidate and hiring manager experience.Key Responsibilities: Manage full-cycle recruitment for high-volume customer care and call center positions. Source, screen, and qualify candidates through phone interviews and recruiting best practices. Coordinate and schedule interviews with hiring managers and business leaders. Partner closely with hiring leaders to understand hiring needs and develop effective recruiting strategies. Build and maintain strong relationships with internal stakeholders across multiple business units. Manage candidate pipelines, offer processes, and hiring documentation within the Applicant Tracking System (ATS). Ensure an exceptional candidate experience throughout the recruitment lifecycle. Track recruiting activity and maintain accurate records within the ATS. Participate in local recruiting events and job fairs as needed. Support continuous improvement initiatives within Talent Acquisition.Work Environment: Collaborative and team-oriented Talent Acquisition organization. Strong partnership with hiring managers and business leaders. Opportunity to build lasting relationships across multiple business units. Fast-paced, high-volume recruiting environment with supportive teammates.Travel: Occasional local travel to recruiting events and job fairs. Primary travel locations include Minneapolis and Denver. Personal vehicle use may be required with mileage reimbursement.