Candidate Pipeline, Candidate Sourcing, Communication Skills, Customer Satisfaction, Customer Support/Service, Data Management, Detail Oriented, Documentation, Interpersonal Skills, Interviewing Skills, Language Interpreter, Legal, LinkedIn, Needs Assessment, Onboarding, Organizational Skills, Record Keeping, Talent Management, Team Player, Translation Services
Company Overview
Baystate Interpreters, Inc. is a leading language service provider supporting clients across the Northeast and beyond in over 350 languages. We deliver high-quality interpreting and translation services across medical, legal, educational, and business settings.
We are committed not only to excellence in service, but also to building strong, long-term relationships with our interpreters. We recognize the vital role interpreters play and strive to provide consistent opportunities, responsive support, and a streamlined scheduling experience.
Our team operates with a strong focus on professionalism, accuracy, confidentiality, and cultural sensitivity in every interaction. Whether assignments are in-person or remote, our interpreters are trusted to facilitate clear communication and make a meaningful impact every day.
Position Summary
Baystate Interpreters is seeking a detail-oriented and proactive Recruiter - Language Services to join our growing team. In this role, you will be instrumental in sourcing, engaging, and onboarding highly qualified freelance interpreters across a wide range of languages and specialties, including medical, legal, educational, and community settings.
Key Responsibilities
- Source and recruit interpreters proficient in multiple languages for onsite, virtual, over-the-phone (OPI), and video remote (VRI) assignments.
- Screen candidates through phone or virtual interviews and application reviews to assess language proficiency, qualifications, and certifications.
- Assist candidates in the onboarding process, including document collection, verification, and compliance checks (e.g., HIPAA, background checks).
- Maintain accurate candidate records using our internal recruitment platform.
- Foster strong relationships with current interpreters and keep them engaged for future opportunities.
- Collaborate with the Scheduling and HR teams to understand language needs and ensure recruitment goals are met.
Requirements
- Associate’s degree or higher, or equivalent professional experience in recruiting, talent acquisition, or staffing preferred.
- Demonstrated experience with full-cycle recruiting, including sourcing, screening, interviewing, and onboarding candidates.
- Strong proficiency using LinkedIn, including candidate sourcing, outreach, and talent pipeline development. Experience with LinkedIn Recruiter or similar sourcing tools preferred.
- Excellent communication and interpersonal skills with the ability to build relationships with candidates and hiring managers.
- Ability to manage multiple requisitions and priorities effectively in a fast-paced recruiting environment.
- Strong organizational, documentation, and data management skills with attention to detail.
- Familiarity with the interpreting or language services industry, including medical, legal, or community-based interpreting, is a plus.
Benefits
Why Join Baystate Interpreters?
- Work in a collaborative and fast-paced environment.
- Gain experience in the language services industry with opportunities for growth.
- Be part of a team that values accuracy, efficiency, and customer satisfaction.
This is an in-office position based in Gardner, MA.
If you are passionate about connecting people, bridging communication barriers and have a keen eye for talent, we’d love to hear from you!