Recruiting Manager Hybrid in Columbus, OH
We are seeking a strategic and results-driven Recruiting Manager to lead recruiting delivery, recruiter performance, and account success across assigned programs. This role partners closely with Program Managers, recruiting leadership, offshore management teams, and internal stakeholders to drive hiring results, strengthen operational performance, and support long-term account growth and retention.
As our recruiting operations continue to be supported by offshore management teams, the Recruiting Manager operates at a higher level of leadership—focused on account performance, workforce strategy, operational effectiveness, analytics, and stakeholder partnership rather than day-to-day recruiting management alone.
The Recruiting Manager will report directly to the AVP of Recruiting and serve as a key leader within the recruiting organization, using data and business insights to identify opportunities, address challenges, optimize resources, and continuously improve recruiting delivery.
What You'll Do
Account & Client Partnership - Partner with Program Managers to drive account performance, hiring success, client satisfaction, and retention.
- Support workforce planning discussions and align recruiting strategies with client business objectives and hiring demands.
- Monitor client gross profit, hiring trends, and headcount performance on a monthly and quarterly basis to support account planning and growth objectives.
- Analyze account performance data to identify risks, opportunities, and areas for operational improvement.
- Build strong relationships with internal and external stakeholders by proactively identifying challenges and developing solutions.
- Participate in client meetings, business reviews, and strategic discussions with professionalism and executive presence.
Recruiting Team Leadership - Lead and elevate recruiter performance through coaching, mentorship, accountability, and performance management.
- Monitor team productivity, hiring activity, pipeline health, and recruiting effectiveness across assigned accounts.
- Foster a high-performance recruiting culture centered on quality, responsiveness, accountability, and delivery excellence.
- Partner with offshore management teams to ensure recruiting operations are executed effectively and consistently.
Strategic Recruiting Operations - Optimize recruiting resources, sourcing strategies, and operational processes to improve efficiency and hiring outcomes.
- Oversee the strategic use of recruiting tools, job boards, sourcing channels, and advertising investments to maximize effectiveness and ROI.
- Identify opportunities to improve processes, scalability, and operational consistency across teams and accounts.
- Ensure recruiting strategies remain aligned with client expectations, organizational priorities, and evolving market conditions.
Data, Analytics & Performance Management - Use recruiting metrics, reporting, and analytics to drive decisions and improve performance outcomes.
- Analyze trends related to hiring activity, recruiter productivity, sourcing effectiveness, account health, gross profit, and headcount growth.
- Provide regular performance updates, insights, and recommendations to recruiting leadership, including the AVP of Recruiting.
- Support forecasting, quarterly business reviews, performance evaluations, and operational planning through data-driven analysis.
Leadership & Collaboration - Demonstrate strong leadership, professionalism, and executive presence in internal and external interactions.
- Collaborate cross-functionally with recruiting leadership, Program Managers, HR, operations, and other internal stakeholders.
- Escalate risks and challenges appropriately while driving accountability and resolution.
- Support organizational initiatives, change management efforts, and continuous improvement programs.
What We're Looking For - Bachelor's degree preferred, or equivalent professional experience.
- Proven experience in recruiting leadership, staffing, talent acquisition, or account-based recruiting environments.
- Strong understanding of recruiting operations, sourcing strategies, workforce planning, and account performance management.
- Experience leading recruiting teams and managing performance in a fast-paced environment.
- Strong analytical and reporting skills, with the ability to interpret recruiting metrics, financial trends, and operational data.
- Excellent communication, organizational, and stakeholder management skills.
- Demonstrated executive presence and the ability to effectively partner with senior leaders and clients.
- Experience working in collaborative, matrixed, or offshore-supported environments preferred.
Core Competencies - Leadership & Accountability
- Client & Account Partnership
- Strategic Thinking
- Operational Excellence
- Performance Management
- Data & Analytics
- Financial & Headcount Tracking
- Communication & Executive Presence
- Problem Solving & Decision Making
- Process Improvement
- Team Collaboration
Why This Role Matters The Recruiting Manager plays a critical role in connecting recruiting strategy, operational execution, and account performance. This is an opportunity for a recruiting leader who enjoys working beyond the day-to-day recruiting function—using data, business insights, and strong partnerships to improve outcomes for both clients and recruiting teams.
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