Manager - Technical Operations Recruitment
Location: New York City, NY
Type: Full-Time, Permanent
Remuneration: $70,000-$100,000 base + Uncapped Commission up to 50% + Management Incentives
About Phaidon International & DSJ Global
Founded in London in 2004, Phaidon International is one of the fastest-growing recruitment groups globally and now ranks among the largest direct-hire agencies in the world. We partner with market-leading organizations across infrastructure, energy, financial services, life sciences, and technology, delivering specialist talent solutions for mission-critical roles.
DSJ Global, a flagship brand within Phaidon International, is a recognized global leader in supply chain, procurement, manufacturing, and operations recruitment. Our teams partner with Fortune 500 organizations, high-growth manufacturers, and private equity-backed businesses across North America to secure top talent in highly specialized markets.
Our New York City office serves as the U.S. headquarters for Phaidon International and a strategic growth hub for DSJ Global. Home to some of the company's top-performing consultants and leaders, the office is entering an exciting phase of expansion. With significant investment planned across our Technical Operations division and business performance rivaling our strongest market conditions in 2022, this is an opportunity to join a team with exceptional momentum and long-term growth potential.
The Opportunity
We are seeking an experienced recruiter to play a pivotal role in the continued growth of our Technical Operations practice within DSJ Global's New York office.
This opportunity is ideal for a high-performing recruiter who wants to build something meaningful within a business that is actively investing in growth. Over the next 18-24 months, we expect to double the size of our New York operation from approximately 45 to 90 consultants, creating substantial opportunities for career progression, leadership development, and increased market ownership.
While this role sits at the Manager level, the immediate focus is on growing and scaling a successful Technical Operations desk. We're looking for someone who enjoys developing client relationships, winning business, and establishing themselves as a market leader. For the right individual, there is a clear pathway into management and team leadership as the business continues to expand. Equally, we welcome top-performing individual contributors who are passionate about building a high-performing desk and maximizing their earning potential.
The successful hire will play a key role in driving growth across markets including:
- Manufacturing Operations
- Plant Leadership
- Operational Excellence & Continuous Improvement
- Lean Manufacturing
- Engineering Leadership
- Maintenance & Reliability
- Quality & Technical Services
- Environmental Health & Safety (EHS)
This is a high-impact opportunity with significant market ownership and visibility across the business. You'll have the autonomy to build your market while leveraging the resources, brand recognition, technology, training, and leadership support of one of the world's leading specialist recruitment firms.
You will inherit:
- An established and growing client portfolio across North America
- Access to an extensive candidate and client network
- Active hiring mandates and long-standing client relationships
- Support from an experienced leadership team within DSJ Global NYC
- Significant runway for market expansion
- Industry-leading recruitment technology and AI tools
- The resources, infrastructure, and brand strength of a global recruitment platform
Role Responsibilities
Market Leadership & Strategy
- Develop and execute a growth strategy for Technical Operations recruitment across North America.
- Establish DSJ Global as the premier recruitment partner for manufacturing and operations talent.
- Identify new verticals, submarkets, and geographic opportunities for expansion.
- Build market presence through client engagement, networking, and thought leadership.
- Maintain a high-performing personal billing desk while contributing to overall team growth.
Client & Commercial Ownership
- Lead relationships with key manufacturing, industrial, consumer goods, chemical, life sciences, and food & beverage clients.
- Expand existing accounts while developing new business opportunities.
- Advise clients on talent market trends, compensation benchmarking, and workforce planning.
- Negotiate commercial agreements and drive sustainable revenue growth.
- Develop long-term strategic partnerships with senior hiring leaders.
Team Build & People Development
- Support the growth and development of consultants within the Technical Operations team.
- Coach colleagues on business development, candidate management, and account growth.
- Share market expertise and best practices across the broader business.
- Lead by example through consistent personal production and commercial success.
- Play a key role in the continued expansion of a team expected to grow significantly over the next 24 months.
Leadership & Culture
- Partner closely with senior leadership across DSJ Global and Phaidon International.
- Contribute to office performance, culture, and strategic initiatives.
- Serve as a mentor and role model for developing recruiters.
- Foster a high-performance, collaborative team environment.
- Help shape the future growth and direction of the Technical Operations practice.
Candidate Profile
- Proven track record as a top-performing recruiter within manufacturing, technical operations, engineering, supply chain, industrial, or related markets.
- Experience managing client relationships and delivering consistent commercial results.
- Demonstrated ability to mentor, coach, or influence peers and junior team members.
- Strong business development and account management capabilities.
- Commercially minded with an entrepreneurial approach to market growth.
- Comfortable operating with high levels of autonomy and accountability.
- Ambition to progress into leadership or continue building a best-in-class individual contributor career.
- Excited by the opportunity to help scale a high-growth business.
What We Offer
- Established platform: 20+ years of market expertise and thousands of client partnerships globally.
- Immediate access to premier clients and active hiring mandates across North America.
- Best-in-class commission structure: uncapped earnings, no threshold to commission, no draw, and monthly commission payouts.
- Growth opportunity: a clear path toward management, and senior leadership positions as the business continues to expand.
- Technology & AI investment: industry-leading recruitment tools designed to maximize productivity and efficiency.
- Professional development: world-class training and leadership development programs.
- Benefits & Wellbeing: medical, dental, vision, and EAP coverage from day one.
- PTO: 26 days annual leave plus holidays, winter break, and birthday half-day.
- Global mobility: opportunities to build a long-term career across our international platform.
Why This Role?
This role is ideal for a successful recruiter who wants:
- Ownership of a high-growth, highly specialized market.
- The opportunity to help build and shape the future of the Technical Operations practice.
- Access to established clients, active hiring mandates, and significant growth opportunities.
- The backing of a high-performing leadership team with a genuine commitment to investing in growth.
- A seat at the table during a period of expansion expected to double the size of the New York office over the next 18-24 months.
- Exposure to private equity-backed growth and long-term upside.
- Flexibility to pursue either a leadership path or a high-performing individual contributor track.
- Accelerated career progression within one of the world's leading specialist recruitment firms.
- The chance to join a business currently delivering momentum comparable to the strongest recruitment markets in recent years.
Ready for What's Next?
If you're looking to leverage your recruitment experience, establish yourself as a leader in the Technical Operations market, and join a business with the ambition, resources, and momentum to support your long-term success, we'd love to hear from you.