Recruitment Client Care and Scheduling Coordinator

PRIMARY PROVIDERS HOMECARE

President, PA

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JOB DETAILS

SKILLS

Administrative Skills, Best Practices, Communication Skills, Computer Skills, Corporate Policies, Customer Support/Service, Dental Insurance, Detail Oriented, Documentation, Establish Priorities, Health Insurance, Health Plan, Human Resources Processes, Interpersonal Skills, Interviewing Skills, Maintain Compliance, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft Word, Multitasking, On Call, Organizational Skills, Prepare Correspondence, Presentation/Verbal Skills, Problem Solving Skills, Resolve Customer Issues, Schedule Development, Telephone Skills, Time Management, Training/Teaching, Vision Plan, Writing Skills

LOCATION

President, PA

POSTED

30+ days ago

Benefits:

Competitive salary
Dental insurance
Employee discounts
Health insurance
Opportunity for advancement
Paid time off
Vision insurance

Job description

We are searching for talented a Client Engagement Specialist to join our team in our team. You will be responsible for attracting candidates, evaluating resumes, scheduling and conducting interviews and managing the hiring paperwork. As a Scheduler, you have thorough knowledge of HR best practices and have innovative ideas and must be able to multitask. Come grow with us!

Essential Functions and Responsibilities:

Must be a people person when it comes to resolving conflicts, clients complaints and grievances when it does arise.
Being able to review care plans of new cases with both the clients and the caregivers making sure it is well understood before service starts.
Managing last minute call outs and finding appropriate coverage.
Maintains adequate numbers of available on-call caregivers.
Responsible for answering the on-call telephone on nights/weekends.
Ability to effectively communicate (in person, by email, and by telephone) with staff, clients, family members; good interpersonal relations
Maintain absolute confidentiality of all information pertaining to employees, clients and client’s family members
Perform general clerical duties – prepare correspondence, copying, filing, scanning, uploading, shredding and distribution and timely copying and filing of appropriate caregiver and client documentation
Create and update client and caregiver records to ensure compliance with company policies and procedures
Maintain organized documentation for caregivers, client files, and payroll
Ability to multi-task effectively, prioritize tasks and perform timely in a highly demanding environment
Strong organizational skills and attention to detail
Ability to take initiative, work independently, and make decisions without being instructed by management
Proficiency with Microsoft Office (Word, Excel and Outlook) applications and ability to learn new software.
Excellent and Thorough Written and Oral Communication and Documentation between staff, clients, and family
Strong attention to detail and problem solving abilities are needed
Must have excellent computer skills

Schedule:

Monday to Friday
On call
Weekends as needed

Work Location: In person

About the Company

PRIMARY PROVIDERS HOMECARE

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