Administrative Skills, Candidate Screening, Communication Skills, Computer Skills, Detail Oriented, Follow Through, Google Apps, Interpersonal Skills, Multitasking, Organizational Skills, Presentation/Verbal Skills, Reference Verification, Time Management, Typing, Work From Home, Writing Skills
Schedule: Part-Time, Monday–Friday
Hours: 25 hours per week (5 hours per day)
Pay: $16 - 18 per hour
Type: Hybrid (in-office training + remote work based on business needs)
About the Role
The Nanny Poppins Agency is seeking a detail-oriented and reliable Reference Coordinator to join our team. This role plays a critical part in our hiring process by conducting reference checks and employment verifications for candidates in nanny and domestic staffing placements.
This is an excellent opportunity for someone with prior experience conducting reference checks, employment verifications, or candidate screening who is looking to grow within a fast-paced and supportive agency environment.
Key Responsibilities
- Conduct professional reference checks via phone
- Complete employment verification for nanny and domestic candidates
- Document and organize reference feedback accurately within internal systems
- Communicate clearly and professionally with references, candidates, and recruiters
- Maintain confidentiality and uphold agency standards at all times
- Support the recruiting team with additional administrative tasks as needed
Requirements
- Prior experience in administrative support, HR coordination, or reference checking preferred
- Strong communication and interpersonal skills with a professional, friendly phone presence
- Must be well-spoken with strong written and verbal communication skills
- Comfortable conducting frequent phone calls with employers and professional references
- Naturally curious and confident asking thoughtful follow-up questions
- Assertive and comfortable leading conversations while maintaining professionalism
- Ability to manage and direct phone conversations efficiently and confidently
- Strong listening skills with the ability to identify important details and inconsistencies
- Highly organized with exceptional attention to detail
- Ability to multitask and meet deadlines in a fast-paced environment
- Proficient computer skills, including Google Docs and Google Sheets
- Fast and accurate typing skills
- Ethical, professional, and able to handle confidential information appropriately
- Ability to follow instructions carefully and adhere to agency procedures
- Persistent, proactive, and confident follow-through style
- Reliable phone and internet connection for remote work days
- Must be local to Marblehead, MA for in-person training and able to work a hybrid schedule based on company needs