Sign upLog in

Reference Library Intern

University of Pennsylvania

Philadelphia, PA

Apply
JOB DETAILS
SALARY
$7.25–$20 Per Hour
SKILLS
Analysis Skills, Code Reviews, Detail Oriented, Documentation, Identify Issues, Job Requisition Posting, Library and Information Science, Mentoring, News Reporting, Quality Management, Scholarship, Training/Teaching, Trend Analysis, University Library
LOCATION
Philadelphia, PA
POSTED
1 day ago


University Overview


The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn’s distinctive interdisciplinary approach to scholarship and learning. As an employer Penn has been consistently ranked nationally on many occasions with the most recent award from Forbes who named Penn one of America’s Best Large Employers.




Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play.








Posted Job Title

Reference Library Intern





Job Profile Title

Temporary Employee - Non-Exempt





Job Description Summary

The University of Pennsylvania Libraries seeks an energetic reference intern to participate as a member of our academic engagement and departmental libraries teams, receive mentoring by a progressive and seasoned team of professional librarians, and jump start their careers as information professionals.

The reference intern will have the opportunity to help shape reference for Penn Libraries while also further developing their skills by working on projects ranging from systematic reviews, outreach programming, exhibits, collections analysis, etc.





Job Description


Duties and responsibilities include but are not limited to:



+ Support the Reference Services Task Force in conducting a holistic analysis of general reference services across the libraries.


+ Assist with analyzing 2 – 3 years of chat reference data to identify trends, patterns, and implications for staffing and service hours


+ Conduct spot reviews of chat transcripts and tickets to identify opportunities for improving service quality, consistency, and documentation


+ Assist in developing recommendations for one – time and ongoing training for reference providers


+ Participate in an environmental scan of peer institutions and review current literature on evolving reference services





Qualifications:



+ Current graduate student in an ALA-accredited library or information science program or another graduate studies program.


+ Ability to work both independently and as part of a team.


+ Strong service orientation and willingness to troubleshoot.


+ Desire to learn, adapt quickly, and work independently.


+ Desire to work in libraries and support a diverse academic community.


+ Flexibility regarding work location.


+ Attention to detail.


+ Ability to work onsite in the library spaces.





This is a 1 year term position.




Application Requirement:


A Cover Letter and Resume/CV are required to be considered for this position. Please upload your Cover Letter where it asks you to upload your Resume/CV; multiple documents are allowed.


Budgeted Pay Range:


$15.00 - $20.00 commensurate with education and experience.






Job Location - City, State

Philadelphia, Pennsylvania





Department / School

University Library





Pay Range

$7.25 - $20.00 Hourly Rate

Salary offers are made based on the candidate’s qualifications, experience, skills, and education as they directly relate to the requirements of the position, and in alignment with salary ranges based on external market data for the job’s level. Internal organization and peer data at Penn are also considered.




Equal Opportunity Statement


The University of Pennsylvania is an equal opportunity employer. Candidates are considered for employment without regard to race, color, sex, sexual orientation, religion, creed, national origin (including shared ancestry or ethnic characteristics) , citizenship status, age, disability, veteran status or any class protected under applicable federal, state or local law .




Special Requirements A background check may be required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job.




University Benefits



+ Health and Life: Penn offers comprehensive medical, prescription, behavioral health, dental, vision, and life insurance benefits to protect you and your family’s health and welfare.


+ Retirement: Penn offers generous retirement plans to help you save for your future. Penn’s Basic, Matching, and Supplemental retirement plans allow you to save for retirement on a pre-tax or Roth basis. Choose from a wide variety of investment options through TIAA and Vanguard.



Please note that benefit eligibility is determined/based on ACA guidelines.





The University of Pennsylvania’s special character is reflected in the wide variety of backgrounds, experiences, and perspectives of the Penn community. We seek talented faculty and staff who will constitute a vibrant community and help create an educational and working environment that best supports the University’s commitment to excellence in teaching, research, and scholarship. The University of Pennsylvania is an equal opportunity employer. Candidates are considered for employment without regard to race, color, sex, sexual orientation, religion, creed, national origin (including shared ancestry or ethnic characteristics), citizenship status, age, disability, veteran status, or any class protected under applicable federal, state or local law.

About the Company

U

University of Pennsylvania

Penn's beautiful urban campus provides easy access to a range of educational, cultural, and recreational activities. We offer excellent healthcare and tuition benefits for you and your family, as well as generous retirement benefits, professional development opportunities and flexible work options. Penn is a diverse, multicultural learning community at the cutting edge of research and information technology. Click here to read more about why we're a Best Employer. Not only does Penn offer a unique environment within the city of Philadelphia to work, we also provide a wide array of employee benefits. From a competitive retirement program and comprehensive health care options to health promotion and wellness services and tuition assistance, there's a wealth of opportunities and resources available to you at Penn.

Penn is frequently cited as an outstanding employer:

  • Recipient of the 2010 Terri Lynne Lokoff Child Care Foundation Corporate Leadership Award for commitment to supporting worklife balance programs.
  • Selected as a recipient of the 2010 Healthy Workplace Award by the Philadelphia Business Journal and presenting sponsor UnitedHealthcare
  • Recognized as a 2010 Top Workplace by The Philadelphia Inquirer/Daily News.
  • Recipient of the 2009 Vision Award for commitment to workforce diversity and economic inclusion.
  • Selected for Computerworld's 100 Best Places to Work in IT six years in a row!
  • Recognized by the Delaware Valley Association for the Education of Young Children as a 2006 Best Employer for Working Parents
  • Named a Best Place to Work in the November 2007 issue of Philadelphia Magazine.
  • Designated a Best Workplace for Commuters by the National Center for Transit Research
COMPANY SIZE
100 to 499 employees
INDUSTRY
Advertising and PR Services
FOUNDED
1990
WEBSITE
http://www.cmimedia.com/

Resume Resources

Free Resume TemplatesFree Resume Builder