Certified Medical Assistant, Communication Skills, Computer Skills, Computer Systems, Customer Support/Service, Establish Priorities, High School Diploma, Leadership, Medical Record System, Metrics, Microsoft Office, Multitasking, Organizational Skills, Training/Teaching
The position will maintain management and oversight of efficient processing for incoming and outgoing practice referrals, while overseeing all facets of surgery scheduling and prepayments plans for the practice. From a leadership perspective, the position is responsible for leading and coordinating the practice front desk staffing, job functions, customer service initiatives, and demonstrating excellent front desk metrics for the practice
Required Knowledge & Skills
Education: High School Diploma or GED
Experience: One year of related experience. Requires a working knowledge of standard practices and procedures.
Licenses and Certifications
Qualifications
- High School Graduate or GED
- Medical Assistant Certification, preferred
- At least one year of experience is required
- Ability to manage multiple tasks and prioritize appropriately
- Highly organized and proficient in computer systems, such as Microsoft Office and Medical Record software
- Ability to communicate thoroughly, with positivity to team, while elevate appropriately to leadership
- Demonstrates excellent customer service and patient de-escalation skills
- Demonstrates an ability to teach and hold team members accountable to excellent customer service skills
T
Tanner Medical Foundation Inc