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Referral Coordinator

Human Longevity, Inc.

San Diego, CA

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JOB DETAILS
JOB TYPE
Full-time
SKILLS
Administrative Skills, Calendar Management, Certified Medical Assistant, Clinical Support, Communication Skills, Data Quality, Detail Oriented, Documentation, Electronic Medical Records, HIPAA (Health Insurance Portability and Accountability Act), Health Plan, Healthcare, Healthcare Quality, Illustrating Ability, Interpersonal Skills, Medical Assistance, Medical Imaging, Medical Record System, Medicine, Multitasking, Organizational Skills, Patient Care, Phlebotomy, Regulatory Compliance, Team Player, Time Management
LOCATION
San Diego, CA
POSTED
1 day ago
Position Summary
We are seeking a motivated and detail-oriented Medical Assistant / Referral Coordinator to join our onsite team. This hybrid role supports both patient-facing clinical workflows and administrative coordination, including referrals, scheduling, and communication with patients, providers, and external offices.
The ideal candidate has prior experience working in a healthcare or clinical environment and understands basic medical workflows and patient coordination. Direct referral coordination experience is preferred but not required — we are willing to train candidates who are eager to learn, adaptable, organized, and committed to delivering an exceptional patient experience in a fast-paced clinical setting.
 
Key Responsibilities
  • Coordinate and manage internal and external referrals, including specialty care, imaging, and diagnostic services
  • Schedule appointments with specialists and partner providers
  • Assist with insurance verification and prior authorization processes when applicable
  • Track referral progress and ensure timely completion of services and receipt of reports
  • Serve as a point of contact for patients regarding referral status, scheduling, and next steps
  • Collaborate closely with physicians, care coordinators, and clinical staff to support individualized patient care plans
  • Maintain accurate documentation within EMR/EHR systems and ensure data integrity
  • Assist with general clinical and operational workflows as needed, including hands-on patient support
  • Proactively identify and help resolve delays or barriers to care
  • Deliver a professional, patient-first experience aligned with a high-quality clinical environment
 
Qualifications
  • Previous experience in a healthcare or clinical environment required
  • Familiarity with referrals, scheduling, insurance verification, or patient coordination strongly preferred
  • Experience working with EMR/EHR systems preferred
  • Strong organizational skills and attention to detail
  • Excellent interpersonal and communication skills
  • Ability to multitask and thrive in a fast-paced clinical environment
  • Professional, dependable, and team-oriented mindset
  • Willingness to learn, grow, and expand clinical and operational experience
 
Preferred Qualifications
  • Medical Assistant experience or certification is a plus
  • Experience in concierge medicine, functional medicine, or specialty clinics
  • Experience with drawing blood, CPT license preferred but not mandatory
  • Exposure to external imaging referrals, specialty consultation referrals, or advanced diagnostics
  • Familiarity with HIPAA and healthcare compliance standards
Why Join Us
  • Be part of an innovative organization focused on the future of personalized healthcare
  • Work in a collaborative and mission-driven clinical environment
  • Gain exposure to clinical operations, patient coordination, and advanced healthcare services
  • Opportunity for continued learning and professional growth
  • Competitive compensation and benefits package

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About the Company

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Human Longevity, Inc.

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