Referral Coordinator - Specialty Care

A healthcare organization in New York is seeking a new Referral Coordinator to join its Specialty Care team in Oneida County.

About the Opportunity:

• Schedule: April 28-30; July 14-16; September 15-17; October (full month); and November 9-25

• Hours: 7am to 3:30pm

• Setting: Outpatient clinic

Responsibilities:

• Coordinating insurance referrals and prior authorizations

• Handling authorizations for radiology, labs, procedures, and surgeries

• Scheduling specialty appointments, procedures, and surgeries

• Ensuring all documentation and test results are completed and sent to providers

• Working closely with healthcare teams to ensure referral processes and patient care coordination

• Performing other duties, as needed

Qualifications:

• 1+ year of relevant work experience

• Associate's Degree or relevant medical office experience

• Strong experience with Referrals, Prior Authorizations, and Insurance Processes

• Experience with Electronic Medical Records (EMRs)

• Ability to collaborate with medical teams

• Strong organizational and communication skills

• Problem-solving skills

• Customer service orientation

• Adaptability and flexibility

Desired Qualifications:

• Bachelor's Degree

• Certification related to Medical Office Administration

• Experience as a Referral Coordinator, Surgery Scheduler, or Prior Authorization Specialist

• Background in Specialty Care settings

• Proficiency in Medical terminology