A healthcare organization in New York is seeking a new Referral Coordinator to join its Specialty Care team in Oneida County.
About the Opportunity:
Schedule: April 28-30; July 14-16; September 15-17; October (full month); and November 9-25
Hours: 7am to 3:30pm
Setting: Outpatient clinic
Responsibilities:
Coordinating insurance referrals and prior authorizations
Handling authorizations for radiology, labs, procedures, and surgeries
Scheduling specialty appointments, procedures, and surgeries
Ensuring all documentation and test results are completed and sent to providers
Working closely with healthcare teams to ensure referral processes and patient care coordination
Performing other duties, as needed
Qualifications:
1+ year of relevant work experience
Associate's Degree or relevant medical office experience
Strong experience with Referrals, Prior Authorizations, and Insurance Processes
Experience with Electronic Medical Records (EMRs)
Ability to collaborate with medical teams
Strong organizational and communication skills
Problem-solving skills
Customer service orientation
Adaptability and flexibility
Desired Qualifications:
Bachelor's Degree
Certification related to Medical Office Administration
Experience as a Referral Coordinator, Surgery Scheduler, or Prior Authorization Specialist
Background in Specialty Care settings
Proficiency in Medical terminology