Referral Coordinator, Total Access Program, Baptist Southbank

About Baptist Health

Recognized as a top place to work in health care, Baptist Health cares for more patients in Northeast Florida than any other provider, ranking as "most preferred" for more than 30 years. We're Jacksonville's only locally governed, faith-based, not-for-profit health system and provide a full spectrum of preventive and specialty care through 200+ locations and six hospitals. Our centers of excellence include Baptist MD Anderson Cancer Center, Baptist Heart Hospital, Baptist Neurological Institute and Wolfson Children's Hospital.

• Up to $1,000 Sign-On Bonus

Baptist is currently hiring for a Full-Time Days Referrals Coordinator to join our Total Access Program Department at our Baptist Southbank Plaza location in Jacksonville, FL.

Shift Details: Monday - Friday day shift

Patient Access Services interacts with staff, patients, internal departments, physician practices and insurance companies to obtain maximum reimbursement through established authorization for advanced imaging procedures and order entry. The referral coordinator is responsible for insurance eligibility and obtaining advanced imaging authorizations for BPC, BPE, Baptist Specialty Offices and Imaging. Must meet performance expectations, including but not limited to authorization productivity, 3 accounts/hour. Skills required; multi-tasking; highly organized, detail oriented with the ability to prioritize workload and teamwork distribution in a call center environment.

As a Referrals Coordinator, you will be responsible for:

• Providing referral assistance to physicians, patients, and insurance companies.

• Scheduling appointments, obtain authorizations, and collect patient responsibilities at the time of scheduling.

• Accurately completing verification of insurance benefits and authorizations using online tools and/or direct contact with insurance carrier.

Education & Credential Requirements:

• High school diploma (or higher) Required

This Referral Coordinator will be located at Southbank Plaza. If you are interested in this Full-Time Day shift opportunity, please apply now!

Primary Location:

Downtown - Southbank Building 1