Administrative Skills, Customer Support/Service, Customer Training, High School Diploma, Higher Education, Hospital, Medical Records, Operations Processes, Outbound Marketing, Public/Media/Press/Analyst Relations, Veterinary Medicine
The College of Veterinary Medicine seeks a Referral Liaison to serve as the liaison between the College of Veterinary Medicine Teaching Hospital and the veterinarians in the community.
Responsibilities:
- Coordinates incoming and outgoing veterinarian referrals via telephone or other electronic means.
- Communicates estimates for services to customers and referring veterinarians as well as the procedures, processes, and policies of the AU Teaching Hospital to customers and referring veterinarians on intake.
- Coordinates and facilitates routine and emergency appointments from patient information gained by communicating with referring veterinarians.
- Responsible for updating and maintaining the referring veterinary database and website as needed and compiling and reporting survey data.
- Organizes and oversees public relations and marketing programs designed to increase the referral volume.
Qualifications:
Level I requires a High school diploma or equivalent and 2 years of experience in administrative support services.
Level II requires a high school diploma or equivalent and 4 years of experience in administrative support services.
Substitutions Allowed for Experience:
When a candidate has the required education, but lacks the required experience, they may normally apply additional appropriate education toward the experience requirement, at a rate of one (1) year relevant education per year of required experience.
Minimum Knowledge, Skills, and Abilities:
- Knowledge of office rules, procedures and operations that require previous training and experience to perform.
Why Work at Auburn:
- Life-Changing Impact: Our work changes lives through research, instruction, and outreach, making a lasting impact on our students, our communities, and the world.
- Culture of Excellence: We are committed to leveraging our strengths, resources, collaboration, and innovation as a top employer in higher education.
- We’re Here for You: Auburn offers generous benefits, educational opportunities, and a culture of support and work/life balance.
- Sweet Home Alabama: The Auburn/Opelika area offers southern charm, vibrant downtown scenes, top-ranked schools, and easy access to Atlanta, Birmingham, and the Gulf of Mexico beaches.
- A Place for Everyone: Auburn is committed to fostering an environment where all faculty, staff, and students are welcomed, valued, respected, and engaged.
- Ready to lead and shape the future of higher education? Apply today! War Eagle!
Equal Opportunity Compliance Statement:
It is our policy to provide equal employment and education opportunities for all individuals without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, gender expression, pregnancy, age, disability, protected veteran status, genetic information, or any other classification protected by applicable law. Please visit the Office of Equal Opportunity Compliance's website to learn more.A
Auburn University
Welcome to Auburn University, a
comprehensive land, space and sea grant research institution blending arts and applied sciences. The University
continuously changes to accommodate today's needs, while still respecting the traditions and spirit of Auburn. As we grow and change, Auburn will always continue its tradition of excellence.
The main campus had an enrollment during fall of 2007 of 24,137. Auburn University offers degrees in 13 schools and colleges at the undergraduate,
graduate and professional levels.
Auburn University is known not only for its academic excellence, but for its impact on Alabama as well. A recent study
determined AU had nearly $ 4 billion
economic impact on the state of Alabama, including a $ 1.5 billion impact on the economy and a $ 2.4 billion impact in "human capital." AU's Technical Assistance Center, a collaborative Engineering / Business outreach unit, performs hundreds of projects annually for state industry, generating millions of dollars in increased efficiencies and saving or creating hundreds of jobs statewide.
Auburn University has developed into one of the largest universities in the South, remaining in the educational forefront with its traditional blend of arts and applied science, and changing with the needs of today while living with a respect for the traditions and spirit that are Auburn.