Administrative Skills, Customer Support/Service, Documentation, Healthcare Providers, Insurance, Licensed Practical Nurse/Licensed Vocational Nurse, Medicaid, Medical Office, Patient Care, Plan Meetings, Schedule Development
Job Profile Summary
As directed by the Physician(s), advanced practitioner(s) and/or RN/LPN(s), responsible for performing pre- and post- procedure scheduling functions for office patients. Coordinate and organize appointments and documentation to facilitate the smooth running of the office and support delivery of quality patient care.
Schedule: Monday through Friday, Days (40 hours per week)
Responsibilities:
- Impact on Physician/office efficiency and operating costs
- Accurately completes pre- and post- procedure scheduling functions and communicates with appropriate representatives, completing any necessary pre-certifications and/or forms as they relate to patient care
- Coordinate scheduling and referrals to healthcare providers and services
- Provide excellent customer service to all internal and external customers
- Follows procedures for proper processing of all referral services
- Maintain website access per commercial insurance and Medicaid for staff if applicable
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