Refrigeration & Appliance Field Service Mechanic

Step Into a Day on Our Field Team

You start your morning in a take-home service truck, checking the technician app for your first stop. A refrigerator isn’t cooling. You arrive, greet the homeowner, run diagnostics, track down the issue, and bring the appliance back to life. Next up: a washer that won’t drain. You explain the fix in plain language, document the work in the mobile app, and keep moving—each visit a new puzzle, each repair a win for the household you’re serving.

That’s the rhythm at Sears Home Services, where your mechanical skill, curiosity, and pride in craftsmanship keep homes running.

What You’ll Work On

• Travel to customer homes in a company vehicle
• Diagnose and repair refrigerators, washers, dryers, dishwashers, and other major home appliances
• Troubleshoot mechanical and electrical issues using meters, schematics, and proven methods
• Communicate findings and recommendations clearly to customers
• Deliver excellent service and maintain professional standards
• Manage parts, complete service documentation, and close calls through a mobile app
• Keep your truck organized, stocked, and ready for the next job

Compensation, Stability, and Tools

• $22 - $32 per hour based on experience, certifications, and location
• Performance bonuses and sales incentives throughout the year
• Overtime opportunities
• Steady, year-round workload across a wide mix of appliance repairs
• Company-provided take-home truck, uniforms, specialty tools
• Company phone and an industry-leading technician app

Benefits That Support You

• Medical, dental, and vision coverage
• Employer contribution toward dependent medical coverage
• 401(k) with company match
• Paid training and ongoing development

Training and Career Path

• Industry-leading technical training from day one
• Mentorship from seasoned technicians
• Opportunities to advance and cross-train into new specialties
• Average technician tenure exceeds 12 years

Qualifications

• High school diploma or GED
• EPA Type I Certification (we can help you obtain it if you don’t already have it)
• Strong mechanical aptitude and methodical troubleshooting approach
• Appliance repair experience preferred
• Proficiency with diagnostic and repair tools
• Comfort using a smartphone for scheduling, parts, and documentation
• Valid driver’s license with a good driving record
• Ability to work flexible schedules and overtime as needed
• Ability to pass background and drug screening

Physical Demands

• Lift and move appliances, parts, and tools
• Frequently lift up to 50 lbs and occasionally up to 100 lbs
• Bend, kneel, squat, crawl, climb, and work in tight spaces
• Stand, walk, drive, and use hand tools throughout the day
• Work safely in customer homes and varying environments

Preferred Proficiencies

• Customer Service
• Facilities Maintenance Experience
• Motor Replacement/Repair/Maintenance
• Preventive Maintenance & Inspection
• Maintenance and Repair Skills
• Equipment Repair & Maintenance

Make an Impact

Join Sears Home Services and take ownership of your route, your craft, and your career—solving real problems for real people, every day.