Regency Parts Counterperson

Parts Counterperson

Join One of Jacksonville's Best Places to Work - 8 Years Running!

The Tom Bush Family of Dealerships is growing, and we're looking for a dependable, detail-oriented Parts Counterperson to support our award-winning team of more than 360 associates.

This role is ideal for someone who takes pride in accuracy, values confidentiality, and enjoys supporting the people and processes that keep an organization running smoothly.

Why Join Us?

• Award-Winning Culture

Tom Bush Family of Dealerships has been named one of Jacksonville's Best Places to Work for eight consecutive years.

• Stability & Growth

We are a locally owned, family-operated company with strong roots in the community and a long history of promoting from within. Our average employee tenure is six years, and many of our team members have built lasting careers with us-serving 25 to 40 years with the company.

• Work-Life Balance

Monday-Friday schedule with predictable hours. We are always closed on Sundays because we value time for rest, family, and personal commitments.

• Comprehensive Benefits

We invest in our team's well-being with a comprehensive benefits package that includes medical, dental, vision, and disability coverage, paid time off to recharge, and a 401(k) with up to a 3.5% company match to help you plan for the future.

• Wellness-Focused Workplace

Wellness-focused programs include fitness challenges, lunch-and-learn sessions, gym discounts, and health incentives that can add extra cash to your paycheck.

• Supportive, Family-Friendly Environment

Professional, respectful workplace committed to safety and employee well-being.

What You'll Do

The Parts Advisor, also known as the Counterperson, plays a vital role in supporting both Technicians and customers by facilitating the purchase of necessary parts and supplies. This position is essential in meeting monthly sales and gross profit targets while proactively seeking and securing parts business opportunities. The Parts Advisor serves as a key link between various departments within the dealership.

• Maintaining accurate records of all incoming and outgoing parts within the dealership inventory.
• Efficiently sourcing and locating parts when inventory levels are low or items are out of stock.
• Managing parts payment collection and ensuring all parts are accurately billed through both the service department and collision repair shop.
• Coordinating the packaging and shipment of parts back to manufacturers as needed, while meticulously completing all required documentation.
• Consulting parts manuals, in both printed and electronic formats, to precisely identify the correct parts based on the vehicle's make, model, and year.

What We're Looking For

• Previous experience as an automotive parts advisor is required.
• Automotive parts experience is preferred.
• Candidates must demonstrate exceptional customer service skills and possess strong organizational abilities.
• A professional appearance is essential, along with the availability to work retail hours, including Saturdays (closed Sundays).
• An outgoing personality and a talent for building and maintaining relationships, making you a true "people person."
• Ability to operate a vehicle with a valid driver's license is necessary.
• We uphold a drug-free workplace policy; therefore, all candidates must successfully pass a drug screening.

Tom Bush Family of Dealerships is an Equal Opportunity Employer and is committed to providing a workplace free from discrimination and harassment. We make all employment decisions based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex, pregnancy, national origin, age, disability, genetic information, veteran status, sexual orientation, gender identity, or any other status protected by federal, state, or local law. We are committed to creating an inclusive environment where all team members are treated with respect and dignity.