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Skills
Accountingunmatched
Customer Satisfactionunmatched
Customer Service Managementunmatched
Customer Support/Serviceunmatched
Customer Trainingunmatched
Develop and Maintain Customersunmatched
Executive Relationshipsunmatched
Forecastingunmatched
Logisticsunmatched
Market Shareunmatched
Marketingunmatched
Marketing Planunmatched
Metricsunmatched
Needs Assessmentunmatched
Negotiation Skillsunmatched
Outbound Marketingunmatched
Problem Solving Skillsunmatched
Product Marketingunmatched
Product Programsunmatched
Profit & Lossunmatched
Program Planningunmatched
Reseller Channelunmatched
Return on Investment (ROI)unmatched
Revenue Growthunmatched
Revenue Managementunmatched
Salesunmatched
Sales Forecastingunmatched
Sales Managementunmatched
Sales Pipelineunmatched
Sales Prospectingunmatched
Sales Qualificationunmatched
Sales Supportunmatched
Sales Trainingunmatched
Schedule Developmentunmatched
Strategic Accountsunmatched
Strategic Planningunmatched
Trade Showsunmatched
Training/Teachingunmatched
Willing to Travelunmatched
Description
Overview:
As a Regional Account Manager for Omada by TP-Link, you will be responsible for sales activities, management and growth of Omada partners. You will work within the sales and support teams for the achievement of customer satisfaction, revenue generation, and long-term account goals in line with company vision and values. Responsible for holding and maintaining relationships at executive levels within assigned channel partners.
What your future looks like:
Responsible to fully manage and grow assigned customer accounts.
Prospect and develop new potential customers (Resellers) via trade shows and phone by qualifying and tracking leads, researching and identifying key contacts, traveling and placing calls to establish business relationships, qualifying new accounts and strategically suggesting products.
Maintain a pipeline of new business, pushing opportunities through each stage of a documented, standard sales process.
Manage schedule to focus on customer support, project management and revenue-generating activities with an expectation of frequent travel.
Attend customer and sales representative facing trade shows, and strategic meetings with management and executives. Instruct and train representatives and customers on new Omada products and program updates while improving relationships with major resellers.
Develop an understanding the customer's business, identifying their needs and proposing appropriate product mix and marketing programs.
Participate in marketing program planning, development, execution and measurement to ensure that programs succeed according to plan.
Planning, preparing and conducting necessary training to educate sales representatives and customers on all new TP-LINK products and programs.
Maintain customer satisfaction and elevate issues of dissatisfaction for quick resolution.
Negotiate terms, establish profitability metrics and establish logistic relationships, which meets the needs of Omada channel partners.
Coordinate with the sales team and prepare strategic account development plans for each customer.
Work with other departments, including accounting, marketing, and logistics to complete tasks and reach personal and team goals.
Be a strategic problem solver with the ability to identify ROI within strategic solutions to win market share.
Review weekly and monthly sales through forecasts and financials.
This is a remote role with frequent travel. Ideal candidates will be located in Philadelphia, PA, Greenville, SC or Tampa, FL