Regional Account Manager-Commercial Print Sales

FedExGround

Southfield, MI

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JOB DETAILS

JOB TYPE

Full-time

SKILLS

Business Development, Business Skills, Business Solutions, Business Strategy, Business-to-Business (B2B), Coaching, Communication Skills, Computer Skills, Consultative Sales, Cross-Functional, Customer Relations, Customer Relationship Management (CRM), Customer Relationship Management (CRM) Systems, Customer Support/Service, Delivery Driving, Disability Accommodations, Financial Services, Insurance, Leadership, Long-Term Profit, Marketing, Mathematics, Negotiation Skills, Operations Planning, Outsourcing, Partner Sales, Pricing, Product Documentation, Project/Program Management, Promotional Programs, Purchase Orders, Revenue Growth, Sales, Sales Management, Sales Operations, Sales Presentation, Sales Proposals, Sales Prospecting, Sales Strategy, Sales Support, Shipping/Receiving, Solution Sales, Strategic Planning, Tuition Reimbursement, Value Selling, Willing to Travel, Work From Home

LOCATION

Southfield, MI

POSTED

Today

POSITION SUMMARY: The Regional Account Manager, Commercial (RAM) is a strategic, consultative sales professional responsible for prospecting, cultivating and penetrating sales within selected (named) corporate/regional accounts. The RAM also prospects for large, strategic corporate customers that can be added into the portfolio. Following the FXO sales process, this position will identify, acquire, activate and grow FedEx Office customers. The RAM serves as the primary contact for developing long-term customer relationships and negotiating, securing, and activating program purchase commitments at established price levels. The RAM uses business acumen to identify unique solutions from the FedEx Office (FXO) suite of products and services that match the customers’ business objectives. The portfolio's assigned customers are primarily located in the Detroit metropolitan area. Applicants should reside in MI preferably in the Metro Detroit area. This is a work from home position. GENERAL DUTIES AND RESPONSIBILITIES:(This is a representative list of the general duties the position may be asked to perform, and is not intended to be all-inclusive)Serves as a trusted advisor to the customer using a proactive, strategic approach, while developing tactical plans to drive the strategy and revenue deliveryAchieves all sales activity standards, and revenue and performance objectives related to retention and growth of both existing and new customer prospectsUpon identifying customer business objectives, identifies and demonstrates how FXO products and services meet customer needsDevelop strategies to grow, enhance and maintain long-term profitable customer relationshipsActively partner with both Sales and Operations leadershipEngage resources required, both corporate and field, to support sales implementation and activation effortsFunction as liaison between customer and FXO corporate teams, plus vendor partners as neededManage the entirety of assigned customers and travel when necessary to locations (with possible national travel) within the account, as required to include scheduling and conducting regular in-person visits to new and existing customersProvide pricing information and pricing levels to named account base, per established pricing guidelinesInteract with Sales leadership and support resources to develop and execute sales strategies for existing customers and new business developmentParticipate in the identification and qualification of new customer prospects, and provide relevant information to be considered for the customer baseInitiate marketing activities to activate FXO services to defined customer segmentsEnsure that customers are trained to utilize the FXO ordering and purchasing guidelines for productsDrive target products and promotions, as directedWork with other sales resources in a team selling capacity to include involvement with other FedEx operating companies and secondary coverage to national customers, as assignedRefer project management, including outsourcing coordination, to appropriate Operations resourcesDirect, plan and assist in customer recovery as appropriateBuild and maintain a robust and accurate pipeline of business at established standards inside of the FXO customer relationship management (CRM) toolMaintain accurate customer relationship management (CRM) system data, including daily activities and account updatesWork and utilize the extensive FedEx sponsorship programs to host key clients and strengthen customer relationshipsMaximize the FedEx value delivered to each and every customer by working cross functionally within FXO, Services and the other FedEx Operating companiesAll other duties as needed or required MINIMUM QUALIFICATIONS AND REQUIREMENTS:Bachelor’s degree or equivalent experience required5+ years of business-to-business solutions selling experience required with a focus on prospecting new customers and developing existing business relationshipsDemonstrated business math and intermediate computer skills with MS OfficeHigh level of experience in sales planning, sales proposals, and selling the value propositions appropriate to corporate level customers and others in the organizationDemonstrated understanding of sales financial targets/quotas with proven successful resultsStrong conceptual selling, presentation, closing and organizational skillsHighly self-motivated, with a strong appetite for learningArticulate; uses clear, convincing and tailored communicationProven selling skills and knowledge of value propositionsRecognized flexible disposition; open to coaching and feedbackExperience within the document solutions or product offerings industry, preferred but not requiredExperience utilizing Customer Relationship Management (CRM) software programs, preferredPresents a personal professional imageFor new hires, must meet all FedEx Office employment qualifications in force at time of hiringFor current FedEx Office team members, must meet hiring criteria for the position and transfer requirements as outlined in the Team Member Handbook ESSENTIAL FUNCTIONS:Ability to travel as required in order to meet with customers, vendors, other team members, and/or other business necessitiesAbility, on a consistent basis, to maintain attention and concentration for extended periods of timeAbility, on a consistent basis, to read and interpret documents and instructions from customers, vendors, and other team membersAbility, on a consistent basis, to communicate effectively with customers, vendors, and other team membersAbility, on a consistent basis, to perform work activities requiring cooperation and instructionAbility, on a consistent basis, to function in a fast-paced environment, under substantial pressureAbility, on a consistent basis, to work within the appropriate level of independenceAbility, on a consistent basis, to report regularly to work and maintain established business hours in order to support the FedEx Office business; regular attendance and/or reporting could include regular attendance at a physical location and/or maintaining established business hours depending on the scope and nature of the positionMINIMUM QUALIFICATIONS AND REQUIREMENTS:Bachelor’s degree or equivalent experience required5+ years of business-to-business solutions selling experience required with a focus on prospecting new customers and developing existing business relationshipsDemonstrated business math and intermediate computer skills with MS OfficeHigh level of experience in sales planning, sales proposals, and selling the value propositions appropriate to corporate level customers and others in the organizationDemonstrated understanding of sales financial targets/quotas with proven successful resultsStrong conceptual selling, presentation, closing and organizational skillsHighly self-motivated, with a strong appetite for learningArticulate; uses clear, convincing and tailored communicationProven selling skills and knowledge of value propositionsRecognized flexible disposition; open to coaching and feedbackExperience within the document solutions or product offerings industry, preferred but not requiredExperience utilizing Customer Relationship Management (CRM) software programs, preferredPresents a personal professional imageESSENTIAL FUNCTIONS:Ability to travel as required in order to meet with customers, vendors, other team members, and/or other business necessitiesAbility, on a consistent basis, to maintain attention and concentration for extended periods of timeAbility, on a consistent basis, to read and interpret documents and instructions from customers, vendors, and other team membersAbility, on a consistent basis, to communicate effectively with customers, vendors, and other team membersAbility, on a consistent basis, to perform work activities requiring cooperation and instructionAbility, on a consistent basis, to function in a fast-paced environment, under substantial pressureAbility, on a consistent basis, to work within the appropriate level of independenceAbility, on a consistent basis, to report regularly to work and maintain established business hours in order to support the FedEx Office business; regular attendance and/or reporting could include regular attendance at a physical location and/or maintaining established business hours depending on the scope and nature of the positionPreferred Qualifications: Drive print sales within a defined territory •Prospecting, cultivating, & expanding business opportunities across portfolio •Primary point of contact for clients, focus on building relationships & generate new business within & beyond assigned portfolio Pay Transparency: This compensation range is provided as a reasonable estimate of the current starting salary range for this role across all potential locations. If this opportunity includes multiple job levels, the salary, information represents the job level minimum and the job level maximum. Actual starting pay would be determined by experience relative to the job, market level, pay at the location for this job and other job-related factors permitted by law An employee may be eligible for additional pay, premiums, or bonus potential. The Company offers eligible employees health, vision and dental insurance, retirement, and tuition reimbursement.Pay: Ann Arbor/ Southfield:/ Lansing: $6,556.32/mo - $10,817.92/mo Detroit:$5,960.29/mo - $9,834.48/moAdditional Details: For details on our comprehensive benefits, click here.Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability.Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact recruitmentsupport@fedex.com.Applicants have rights under Federal Employment Laws:Know Your RightsPay TransparencyFamily and Medical Leave Act (FMLA)Employee Polygraph Protection ActE-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services’ E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:E-Verify Notice (bilingual)Right to Work Notice (English) / (Spanish)

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FedExGround

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