POSITION SUMMARY:
Under the general supervision of the Statewide Employment and Training Grants Manager, is responsible for the supervision of DOL Employment & Training staff in multi-county areas. Coordinates and directs the work of program staff in preparation and implementation of plans carried out to meet required performance measures, case management, job development and record retention for the National Farmworker Jobs Program (NFJP). Responsible for accomplishing regional program goals and the development of training for staff in the areas of outreach/recruitment, assessment, case management, job development/placement, and other related areas to enhance program outcomes. Obtains and analyzes data related to regional labor market and employment opportunities in diverse industries. Works with program staff to identify and develop job and business opportunities, and employment of farmworker clients. Monitors job placement and retention statistics for the regional team; maintains records on job placement and business development activities, such as OJT. Coordinates with the MIS Director and Data/Compliance Coordinator.
DUTIES AND RESPONSIBILITIES:
• Supervise front line program staff. In the absence of the front-line program staff, provide all services to participants.
• Recruits, interviews, and recommends applicants for hire.
• Recommends staff training, transfers, promotions, discipline, and termination, adhering to all program/agency policy & procedures.
• Provides technical assistance to staff on eligibility criteria, paperwork, and compliance.
• Troubleshoots and helps to devise plans of action in coordination with the Statewide Employment and Training Grant Manager to meet and achieve programmatic goals and objectives.
• Coordinates program staff scheduling activities, acts as a team lead to help the group develop a plan of action to reach team and individual goals and evaluates individual and team performance.
• Design materials in the assistance of farmworker outreach and recruitment activities.
• Coordinates with staff to determine client appropriateness for all program activities.
• Assists staff in the completion of all required paperwork, Reviews paperwork for accuracy and completeness.
• Assists in preparation and implementation of Individual Employment Plans if needed, analyze labor market information, participant assessment results and employment barriers to formulate an appropriate plan.
• Acts as an advocate on all clients’ behalf, with respect to other social service organizations, coordinates activities with other service providers.
• Maintains linkages with other training and placement programs on behalf of the program.
• Coordinate co-enrollment opportunities with other local programs and One-Stop Services.
• Monitors and audits internal and external On the Job (OJT) and Work Experience contracts for compliance
• Visits field offices to monitor, address and resolve issues and quality control, recommends staff training and development activities and administrative approaches to problems to the Statewide Employment and Training Grants Manager.
• Represents PPEP and its programs/services at community meetings to inform the public of services available and to coordinate with other services agencies.
• Networks with other economic development and farmworker programs, resources, and provider service agencies.
• Provide job search techniques workshops to staff, as well as workshops on self-employment and other topics, as required.
• Identifies jobs and self-employment opportunities and obtains commitments to hire clients from private sector business in assigned areas.
• Follows up on post-placement counseling to employed participants and their employers if needed.
• Document’s employer contacts, placements, and follow-up activities.
• Conducts regularly scheduled meetings with staff, disseminates program information, furnishes updates on employment and training participants in case management records, complies information needed for reports for timely submission.
• Maintains all records of activities and services rendered to clients; monitors and reports overall team results to upper management
• Attends with staff, Quarterly training, and statewide meetings
MINIMUM QUALIFICATIONS:
• Bachelor’s in Business/ Public Administration or related field.
• Three (3) years prior work experience in the administration of employment/human services or social service programs.
• Two (2) years prior supervisory experience.
• Intermediate proficiency in MSWord, Excel, or spreadsheet applications.
• Valid Arizona driver’s license and clearance/approval from corporate auto insurer.
• Bilingual (English/Spanish)
OR
• Any combination of academic education, professional training, or work experience, which demonstrates the ability to perform the duties of the position.
PREFERRED QUALIFICATIONS:
• Master’s degree in business or Public Administration or related field
• Four (4) years prior work experience in the administration of Employment/human services or social services programs.
• Four (4) years prior supervisory experience in the design or implementation of employment service programs
PHYSICAL REQUIREMENTS:
• Must be able to see/read a computer monitor screen.
• Must be able to lift and carry ten (10) pounds.
• Must be able to drive a car and travel as required.
• Must be available to work flexible work hours, including evenings and weekends, and be available for travel in state and out of state.