Regional Credit Manager

• Operate within the guidelines and requirements of the Company Credit Policy under the direction of the Corporate Credit Manager.

• Process credit applications and setup job accounts.

• Works with customers to resolve discrepancies and disputes in a timely manner

• Process sales tax resale and exempt forms and maintain in appropriate files.

• Issue sales tax credits.

• Work with management to improve cash flow, credit quality, and increase sales volume.

• Provide lien waivers and process lien paperwork as needed.

• Maintain all appropriate documentation in the customer credit file.

• Works within an assigned customer account base and maintains the primary relationship with the Accounts Payable department for each customer

• Placing and receiving phone calls with assigned customers

• Perform follow-up work on past due invoices and provide customers with the documentation required to ensure timely payment

• Motivate customers to pay past due balances by building customer relationships

• Assessing delinquent accounts and escalating to management accordingly

• Provide quality customer service both internally and externally

• Any other duties related to Accounts Receivable, Credit and Collections that may be assigned.

Required Skills

• Exhibit strong analytical, technical, and research skills with attention to detail.

• Effective time management and prioritization of tasks is required.

• Ability to resolve conflict with negotiation skills and build good customer relationships.

• Ability to prioritize high volume workload while working independently.

• Timely interpersonal communication with management & co-workers.

• Excellent communication skills (written and verbal). Customer Service focused.

• Interpersonal skills and the ability to work well with customers and staff.

• 10 key calculator and key entry (computer/typing) by touch.

• Goal oriented.

Required Experience

High School Diploma Required

• Minimum 2+ years of experience in commercial collections.

• Proficient with computer applications (i.e.; Word, Excel, Outlook – Int. level preferred)