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Skills
- Coachingunmatched
- Communication Skillsunmatched
- Community Supportunmatched
- Customer Relationsunmatched
- Customer Relationship Management (CRM)unmatched
- Develop and Maintain Customersunmatched
- Equal Employment Opportunity (EEO)unmatched
- Financial Managementunmatched
- Financial Servicesunmatched
- Food Servicesunmatched
- Healthcareunmatched
- Leadershipunmatched
- Maintain Complianceunmatched
- Operational Improvementunmatched
- Process Improvementunmatched
- Productivity Managementunmatched
- Profit & Lossunmatched
- Profit & Loss Managementunmatched
- Property Maintenanceunmatched
- Property Managementunmatched
- Regulationsunmatched
- Safety Complianceunmatched
- Sanitationunmatched
- Service Deliveryunmatched
- Team Lead/Managerunmatched
- Twitterunmatched
- Willing to Travelunmatched
Description
Job Description
Aramark SeniorLIFE+ is seeking a Regional Director of Operations to oversee multi-site operations across a portfolio of senior living communities in the Houston and San Antonio region. This senior leadership role provides operational oversight for 8-10 communities supporting both culinary and environmental services (EVS) operations within Continuing Care Retirement Communities (CCRCs) and senior living environments. The Regional Director of Operations is responsible for delivering strong operational performance, consistent hospitality standards, and positive client relationships across the region. The role partners closely with community leadership and client stakeholders to ensure each location delivers exceptional service to residents while maintaining operational discipline and financial performance. This position reports directly to the Market Vice President of Operations and provides leadership to approximately 15-20 managers and operational leaders across the district. Success in this role requires a proven leader with multi-site hospitality or food service leadership experience, strong financial acumen, and the ability to lead high-performing teams across multiple locations.
The role requires 60-70% travel to communities throughout the region.
Job Responsibilities
What You'll Do
Lead operational performance across a portfolio of senior living communities while supporting culinary and environmental services operations. Partner with client leadership, develop site leadership teams, and drive financial performance, service excellence, and operational consistency across the region.
Key Responsibilities
- Provide leadership and operational oversight for 8-10 senior living communities across the market.
- Lead and support a team of 15-20 managers and operational leaders.
- Coach and develop site leadership teams to drive service excellence.
- Maintain strong client relationships and ensure alignment with operational expectations.
- Oversee district financial performance including P&L; accountability.
- Drive productivity improvements and operational consistency across all sites.
- Ensure compliance with safety, sanitation, and regulatory standards.
Qualifications
- 5-10+ years of leadership experience in multi-site operations, hospitality operations, food service operations, healthcare services, or senior living operations
- Experience managing multi-property or district operations
- Strong financial management skills including P&L; responsibility
- Experience leading large teams and developing managers
- Experience overseeing culinary, hospitality, or environmental services operations
- Strong client relationship management and communication skills
- Bachelor's degree in business, hospitality, or related field preferred
Work Environment
Regional leadership role supporting communities primarily throughout the Houston and San Antonio regions
60-70% travel required to support multiple community locations.
Reports directly to the Market Vice President of Operations.
About Aramark
Our Mission
Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.
At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.
About Aramark
The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.
Nearest Major Market: Houston
Numbers & Facts
| Location | Houston, TX |
| Industry | Food and Beverage Production |
| Company Size | 10,000 employees or more |
| Year Founded | 1936 |
| Website | https://www.aramark.com/ |
About Company
We focus on enriching and nourishing the lives of millions all over the world, providing a wide range of services—food, facilities and uniforms—to a diverse group of clients in 19 countries. We serve world champion sports teams, Fortune 500 companies, state-of-the-art healthcare providers and the world’s leading educational institutions. And every day, we dream of ways to do it better through our commitment to innovation and our passion for excellent customer service.
Innovation inspired by you
The better we know the people we serve, the greater the experiences we can develop. Whether it’s food service, facilities or uniforms, our proprietary programs allow us to understand the wants and needs of our audiences.
Armed with that knowledge, our Service Stars spring into action, combining insights and ingenuity to deliver moments that make a difference. These innovations could be game-changing campus transformations. Or a simpler, quicker way for you to access condiments at the ballpark. In any case, our innovations help create experiences that make an impact.
Beyond great service
Another key part of what makes us different is something we call service excellence.
To us, service excellence isn’t just about providing great customer service. It also means using time-tested practices and proven processes to get it right every day, everywhere, in everything that we do. And it's also about striking the perfect balance between doing something well over and over again and being responsive enough to the changing needs of clients and customers. It’s being open to the continuing cycle of innovation. Excellent, but never satisfied. Process-driven, but never locked in place.
We never stop thinking of new, better ways to get it right when our people impact the lives of clients and consumers every day.
Our people make all the difference—we make sure of it
Our commitment to hiring, training and rewarding the right people ensures that our employees are more than just hard workers. They’re Service Stars, and that means they can be counted on to go above and beyond, every single day.
We understand that many times our people are literally the face of your business. That’s why all 270,000 Service Stars receive continual access to professional development and proprietary skills training.
The bottom line is this: when you work with Aramark, you can be confident you’ll be collaborating with the right people with the right skills and the right attitude. That’s true whether it’s for strategic expertise, operational excellence or just serving a morning coffee. That’s our commitment as trusted partners and Service Stars. That’s the Aramark way.