Summary.
This is a leadership position responsible for (1) overseeing academy operations management and effectiveness within
assigned region; (2) supports academy management with maximizing enrollment potential and minimizing withdraws; (3)
serves as a resource and leader to staff (4) mitigates risk by ensuring compliance to internal and regulatory policies and
procedures to create a safe child learning environment. This position requires decision making competencies, impeccable
communications with problem solving skills and requires a cooperative approach with internal personnel, communities,
parents, children, and outside governing agencies. The position is located in the office and frequent travel is required.
Job Responsibilities.
Assumes responsibility of assigned academy locations when necessary
Initiates disciplinary action in conjunction with academy leader for assigned staff.
Responds to assigned location incidents, completes or assists with the investigative process without prejudice and
complies with the submission process as required by the company.
In cooperation with academy leaders and other internal personnel, shall recommend, implement and manage operational
processes.
Conducts frequent compliance management walkthroughs; provides effective feedback to improve efficiencies and
increase STAR rating.
Sets forth creative initiatives that supports enrollment process and the community.
Leads, reviews and manages academy staff; establishes career path goals and achieves accountability.
Disseminates industry standard trends and company communications.
Supports safety protocols; ensures staff compliance.
Creates and upholds academy support plans.
Recommends, supports and participates in company-wide marketing initiatives.
Meets or exceeds deadlines set forth by the manager.
Interviews all in-coming personnel into the assigned academy.
Evaluates and provides feedback to teachers on tone, quality of education, contents and interventions.
Leads or may be involved with social service referrals and parent education.
Guide, direct and evaluate the work of subordinates in overall responsibility of financial performance, compliance,
growth, expense control, labor costs and collections
Identify, train and develop academy management for succession planning.
Ensures compliance to all internal processes and procedures.
Monitors and evaluates various age groups, program effectiveness, and outcome; adjusts as necessary for continuous
improvement.
Ensures compliance to all process and procedures.
Creates a positive work environment encouraging loyalty and trust; supports engagement activities.
Reviews disciplinary action plans to ensure relevance and consistency within the region.
Execute operational reporting to analyze and in conjunction with counter position, recommend operational
Supports business changes.
Lead and participant in regional and company leadership meetings.
2 | Page Job Description: Regional Director of Operations Rev. 09.2022
Develop partnerships with company's vendors, partners, stakeholders, program partners, regulators/licensing
authorities, government representatives, public/charter school administration and community advocates.
Works cooperatively with other departmental personnel.
Any other duties as assigned by the manager.
Proficiencies.
Supervisory Requirements.
This position has supervisory responsibility.
Education/Experience.
Bachelor's degree with multi-unit experience preferred and three to five years' in Early Childhood Education ("ECE")
is a plus. To perform this job successfully, an individual must have excellent interpersonal/communication skills,
leadership experience with intermediate understanding of MS office.
Work Environment/Physical & Visual Demands.
This position works Monday - Friday, typically within Academy's hours; on-call flexibility and local travel is required.
This position may require, with notice, overnight stays.
Physical Demands: Speaking, Listening, Writing, Sitting, Keystroke, Crouching, Kneeling, Reaching, Standing,
Walking, Pushing, Pulling, Finger movement, Squatting, Grasping, Repetitive Motion, and Dynamic work with lifting
children or moving items up to 60lbs.
Visual Demands: Visual acuity to perform activity such as viewing facility, computer terminal, reading and Peripheral
and Central Vision.
Environment Conditions: This position is subject to excessive noise potential, exposure to disease, sunlight, or darkness
with both indoor and outdoor environmental conditions.