Regional Document Services Coordinator

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage.

Functional Title: Regional Document Services Coordinator Job Title: Administrative Asst III Agency: Health & Human Services Comm Department: Region 6 Administration Posting Number: 15059 Closing Date: 09/23/2026 Posting Audience: Internal and External Occupational Category: Business and Financial Operations Salary Range: $3,337.17 - $3,659.50 Pay Frequency: Monthly Salary Group: TEXAS-A-13 Shift: Day Additional Shift: Days (First) Telework: Not Eligible for Telework Travel: Up to 30% Regular/Temporary: Regular Full Time/Part Time: Full time FLSA Exempt/Non-Exempt: Nonexempt Facility Location: Job Location City: HOUSTON Job Location Address: 1320 E 40TH ST Other Locations: MOS Codes: 0100,0111,0170,3372,3381,4430,6046,15P,3F5X1,420A,42A,56M,68G,741X,8A200,AZ,LS,LSS,MC,PERS,PS,RP,SN YN,YNS

Job Description: Responsible for receiving, processing, and distributing document service center requests. Performs skilled reproduction and bindery work using equipment such as, but not limited to copier equipment, folder, collator, bindery equipment, etc. Serves as lead for the Document Services Center and supervise the work of others. Perform or assist with mail and warehouse duties. Drives vehicle and maintains agency vehicle maintenance logs. Compiles statistical reports and performs other duties as requested. Works under moderate supervision, with limited latitude for the use of initiative and independent judgment. Able to work in various environments outside and inside.

Essential Job Functions:

• Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned.
• Copy/reproduce and delivers printed materials to customers.
• Sets-up and operates equipment (i.e., copier equipment, folder, collator, copier, bindery machine, etc.) (50%)
• Performs troubleshooting activities related to the flow of documents/mail through the document service center and implements the best solution to address issues. (15%)
• Maintains logs for tracking purposes of document services and mail activities. (10%)
• Inspects equipment and vehicles to ensure proper maintenance/operating condition and performs minor repairs. Complete and submit vehicle reports (mileage, fuel usages, etc.). (10%)
• Sorts and routes all mail to appropriate staff.
• Physically receives, signs for and inspects packages received in the mail room or warehouse and ensure timely distribution to appropriate personnel. (10%)
• Orders and maintains adequate inventory of supplies to continue mail and copy/reproduce operations. (5%)

Registrations, Licensure Requirements or Certifications: Valid Class C Texas Drivers License.

Knowledge Skills Abilities:

• Skill in managing multiple priorities.
• Skill in prioritizing and organizing work assignments.
• Ability to operate specialized equipment such as a copier equipment, folder, collator, bindery equipment, postage equipment, etc.
• Ability to operate motor vehicles including panel truck and cargo van and pull a trailer in accordance with local, State and Federal traffic regulations.
• Ability to lift, pull, push, and carry 50 lbs.
• Ability to operate warehouse equipment such as forklift, pallet jack, dolly, etc.
• Ability to effectively communicate orally and in writing.
• Ability to compile data and make simple arithmetic computations and tabulations.
• Ability to develop and maintain effective working relationships with both internal and external customers.
• Ability to travel locally and across the state which may include overnight stays.

Initial Screening:

• High School diploma or GED is required.
• Preferred experience operating specialized equipment such as a copy machines, bindery equipment and postage equipment.
• Ability to communicate effectively in writing as demonstrated in the application.
• Skill in computer usage including Microsoft Office Suite.

Additional Information: May assist with emergency/disaster situations throughout the state. Ability to travel which may include overnight stays.

Please note that while the posted salary range for this position is $3337.17 to $3696.25, only former and current Health and Human Services Commission employees will be offered a salary above $3337.17. Current employees promoting into this position will be offered a salary that meets Human Resources salary guidelines for promoting employees. Former employees may be offered a salary above $3337.17 if they have recent, comparable experience. Recent experience includes experience within one year prior to the application closing date. Applicants who are not current or former Health and Human Services Commission employees will be offered a salary of $3337.17.

In compliance with the American Disabilities Act (ADA), HHS agencies will provide reasonable accommodations during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

HHS agencies use E-Verify. You must bring your I-9 documentation with you on your first day of work. I-9 Form - Click here to download the I-9 form.

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Active Duty, Military, Reservists, Guardsmen, and Veterans: Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditors Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditors Office - Job Descriptions.

ADA Accommodations: In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

Pre-Employment Checks and Work Eligibility: Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks. HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form

Telework Disclaimer: This position may be eligible for telework. Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.