Regional Drains Coordinator

Why Join Our Team?

• Competitive pay with room to grow
• Medical, Dental, and Vision Insurance
• 401(k) with company match
• Life and Disability Insurance
• Paid Time Off (PTO) & Paid Holidays
• Ongoing training and career development
• A supportive, team-oriented company culture

What You'll Do:

• Coordinate lining trailers and specialized drain equipment between locations to ensure resources are available where needed.
• Work closely with Regional Service Managers to schedule drain and lining jobs across multiple markets.
• Communicate with customers to confirm appointments, answer basic questions, and provide scheduling updates.
• Coordinate and book hotel accommodations and travel arrangements for crews working outside their normal service area.
• Maintain accurate records of lining trailers, equipment locations, upcoming jobs, and resource availability.
• Ensure crews have the necessary job information, materials, and scheduling details before dispatch.
• Communicate schedule changes and job updates between customers, crews, and Regional Service Managers.
• Help manage and maintain an organized regional drain and lining schedule.
• Monitor upcoming projects and proactively identify scheduling conflicts or resource constraints.
• Follow up on active and completed jobs to ensure smooth execution and customer satisfaction.
• Assist Regional Service Managers with day-to-day drain and lining operational needs.
• Track material and payroll transfers between locations, ensuring proper documentation and accurate recordkeeping.
• Maintain detailed job, equipment, and customer information within company software systems.
• Support operational efficiency by helping coordinate equipment movement, technician availability, and job readiness.
• Serve as a central point of communication between field teams, management, and customers to keep operations running smoothly.

What We're Looking For:

• 2+ years of experience in dispatching, scheduling, operations coordination, customer service, or administrative support preferred.
• Strong organizational skills with the ability to manage multiple schedules, priorities, and deadlines.
• Excellent verbal and written communication skills.
• Ability to problem-solve and adapt quickly in a fast-paced environment.
• Strong attention to detail and follow-through.
• Customer-focused mindset with a professional and positive attitude.
• Experience with scheduling, dispatching, CRM, or field service management software is preferred.
• Proficiency in Microsoft Office Suite, including Excel, Outlook, and Teams.
• Ability to work collaboratively with technicians, managers, and customers across multiple locations.

Location:

• Oklahoma City, OK

Pay:

• $50,000.00 - $80,000.00 per year

Job Type:

• Full-Time

Work Location:

• In-office position

Who We Are:

We are a family-owned and operated company with a small business feel but large business size, growth, and stability. We have hard-working teams that are dedicated to the company's continued success and are rewarded well for their contributions.

We prioritize our employees and welcome you to the family through ongoing training and unmatched rewards, including full benefits and a matching 401(k).

If we sound like a company you want a long-term career with, apply today!

We are an Equal Employment Opportunity Employer.