Regional Field Service Mechanic – Articulating Cranes & Lift Systems

Do you thrive when the pressure is on and a customer’s crane needs to be back in service now? Are hydraulics, electrical diagnostics, and heavy equipment repair your craft? Join PALFINGER and help us lift what’s next—one on‑site fix at a time.

The mission

As a remote field professional in Hartford, CT, you’ll support PALFINGER customers by keeping their truck‑mounted equipment performing at its best. You will report to the Regional Field Service Manager and serve as the face of PALFINGER at job sites and fleet yards.

In this role, you will

• Diagnose, repair, and optimize articulating cranes, truck‑mounted forklifts, conveyors, trucks, and trailers—often independently.
• Carry out quarterly preventive maintenance to customer timelines, complete Annual DOT inspections, and perform warranty services.
• Handle emergency and unscheduled service calls during both working and non‑working hours.
• Brief job site and fleet managers on issues, options, and repair plans in clear language.
• Produce complete, timely service records: estimates, work order authorizations, parts sourcing, labor capture, and inventory documentation.
• Work safely and in full compliance with state and federal regulations.
• Keep your company vehicle, tools, and on‑site work areas clean and organized.

What it takes

• Advanced skill across mechanical, hydraulic, and electrical systems; strong troubleshooting/diagnostics; welding ability.
• Fit for field work in all weather; able to sit, stand, bend, squat, crouch, reach, and lift 75 lbs+ for extended periods.
• 3 years of mechanical experience or formal training focused on articulating cranes and forklifts.
• Ability to speak, read, and write English.
• Valid CDL (or willingness to obtain within 60 days).
• Personal tool set; PALFINGER supplies proprietary tools.

Growth and rewards

• Competitive hourly pay: $34.25+/hr. (based on experience).
• 401(k) with Company match.
• Medical, dental, vision, life, accidental death and dismemberment insurance, and short‑ and long‑term disability (depending upon state). Wellness program available.
• Paid Company holidays and paid Personal Time Off (PTO).
• Ongoing learning and career advancement.

Where you excel

• Customer Service
• Construction Equipment Maintenance
• Heavy Equipment Repair
• Equipment Troubleshooting
• Troubleshooting Skills
• Mechanical Troubleshooting Skills
• Preventive Maintenance & Inspection
• Electrical / Electronic Systems
• Lift Truck Repair & Maintenance
• Diesel & Heavy Equipment Systems
• Hydraulic Systems & Components
• Electrical Systems & Diagnostics (Heavy Equipment)
• Equipment Diagnostics & Troubleshooting
• Crane & Lifting Equipment Systems
• Aerial & Utility Equipment Systems
• Equipment Repair & Maintenance

About us

For 90+ years, PALFINGER has set the standard in crane and lifting solutions. We turn customer challenges into integrated engineering solutions and create room for our teams to grow, collaborate, and innovate.

Notes

This job summary reflects the general scope and level of the role and is not an exhaustive listing of activities. Duties and responsibilities may change; additional tasks may be assigned as needed.

PALFINGER is not utilizing any external recruiting agencies for this opportunity.

Equal Opportunity

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.

Equal Opportunity Employer/Vet/Disabled