Regional Fleet Maintenance Manager (Northeast)

Position Summary

Amerit Fleet Solutions, one of the leading fleet maintenance companies in the U.S., is seeking an experienced, inspired and mission-driven Regional Fleet Manager to join our growing team!

Under the guidance of the Senior Operations Manager, the Regional Fleet Manager (RFM) will be responsible for overseeing a Regional field team of ~50 remote field professionals consisting of remote-based Business Development Managers (BDM), market-based Fleet Managers (FM), and field technicians across ~25 locations.

The RFM will oversee the day-to-day operations of the Northeast Region (current coverage will be the states of Connecticut, Massachusetts, New Jersey, New York, and Pennsylvania) and will be accountable for the performance of both internal and external KPIs, safety, turnover, quality of work, technician utilization, inventory management, and other operational items.

The ideal candidate will demonstrate a strong background in field-based operations and maintenance/fleet management.  Candidates with a strong and diverse background in automotive and diesel repairs; servicing a large fleet of light, medium and heavy-duty equipment to include gas, electric, and diesel-powered vehicles are preferred. Candidates should also be well versed in process improvement, operational best practices, and financial efficiency.

This is a remote-based position managing multiple sites and will involve regular travel in the Northeast.

Salary range: $110,000-$125,000 plus annual performance-based bonus

The benefits of belonging - what's in it for you?

• Competitive salary pay - paid weekly, every Friday
• Full benefits within 30 days
• Medical, dental, vision, prescription drug coverage, life insurance, disability insurance
• 401(k) match program
• Unlimited vacation, paid holidays, and sick time
• Commitment to your safety through boot and prescription safety glasses reimbursement
• Career and learning development with an extensive training program through our Amerit University
• Employee referral program, up to $500 bonus
• ASE certification program with fee reimbursement and bonus
• Employee recognition platform that includes opportunities to redeem points for merchandise
• Employee Assistance Program (EAP)
• 24/7 nurse triage line
• Employee discounts on cell phone service and entertainment tickets
• Employee resource groups (ERGs) that foster inclusion
• Wellness and fitness programs through our providers

Key Tasks and Responsibilities

• Operational Expertise - the RFM will focus first on Safety, health, environmental compliance, and quality of work. Ensure that the region is compliant in HazRep submittal and review, environmental/quality of work audits, and safety trainings.
• Managing team to minimize turnover and build a strong segment-culture. Grow and improve the performance of team members to build a strong bench. Monitor technician sentiment to ensure turnover is minimal
• Ensure processes are defined and followed within your team. Set goals and hold people accountable.
• Accountable for regional Billability (technician utilization) targets, including meeting minimal billable hour requirements to satisfy P&L targets
• Capacity planning, including making recommendations about when to add both field and corporate roles to satisfy operational and client needs
• Achieving Time to Repair and Throughput targets for all onsite mobile maintenance services.
• Repair Order Management - Ensure incoming Repair Orders are prioritized, completed, and invoiced according to client and business needs.

Our ideal candidate will have:

• Ten+ years of relevant experience in managing large fleets and maintenance.
• Builder of culture in a team-oriented environment.  Strong desire to put team members in a position to be successful and guide them to positive business outcomes.
• Strong communicator with the ability to artfully influence, persuade and drive action.
• A collaborative management style and a strong customer service orientation
• Demonstrated ability to set expectations, hold team members accountable, and use performance management methods when necessary.
• Ability to receive feedback including customer surveys, KPI results, and/executive guidance and implement program changes quickly to improve results.
• Great communication and data skills including Outlook, Excel, and PowerPoint.
• Proven experience in management for operations, planning, maintenance, and customer service.
• A business focused way of thinking and a strong hands-on, results-driven mentality combined with a high desire to work strategically.
• Responsive, creative, resilient, resourceful
• This is a remote position that may require up to 30-40% travel. Candidate will preferably reside within the region managed.
• Candidates will be required to pass a background check.

Working Conditions

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to regularly lift and move up to 10 pounds
• Ability to stand, walk, sit, talk or hear
• Frequent use of hands and fingers
• Ability to feel and reach with hands and arms

Are you ready to advance your career with Amerit Fleet Solutions? Apply Today!

https://www.ameritfleetsolutions.com/careers/easy-apply