Regional IT Infrastructure Manager

We are assisting a client with hiring a Regional IT Infrastructure Manager to work onsite in Plano TX. The role requires strong management skills, in addition to the technical skills listed below. The salary range is 140-160k per year.

Position Summary

The Regional IT Infrastructure Manager, Americas, is a senior leadership role responsible for the strategy, design, implementation, and operation of the company's IT infrastructure across the Americas region. This includes on-premise data centers, cloud platforms (Azure, AWS), networks, servers, storage, security, and end-user computing. This leader will align technology initiatives with business objectives, drive modernization through automation/AI, and ensure reliability, security, scalability, and regulatory compliance.

Key Responsibilities

* Strategic Leadership & Planning

Develop and execute a comprehensive IT infrastructure roadmap aligned with company growth and digital transformation initiatives. Communicate complex technical concepts in business terms and provide clear recommendations to senior executives.

* Infrastructure Management & Operations

Oversee the architecture, engineering, and operations of all regional IT infrastructure-including LAN/WAN/VPN networks, servers (physical/virtual), storage, data centers, and multi-cloud environments. Ensure high availability, performance, and resilience through robust design and proactive monitoring.

* Leadership & Team Development

Lead, mentor, and develop a high-performing, cross-functional infrastructure and operations team. Foster a culture of accountability, collaboration, innovation, and continuous improvement. Demonstrate strong interpersonal and communication skills at all organizational levels.

* Security & Compliance

Partner with the CISO and Information Security teams to implement cybersecurity controls, manage risk, and ensure compliance with regional regulations (e.g., HIPAA, NIST 800-171, SOX, PCI). Strengthen infrastructure security posture across all environments.

* Automation & AI-Driven Optimization

Drive automation initiatives to enhance operational efficiency, reduce manual effort, and improve speed, reliability, and scalability across infrastructure and operations.

* Vendor & Financial Management

Manage the regional infrastructure budget, forecast future needs, and optimize on-prem and cloud spending. Oversee vendor relationships, negotiate contracts, and ensure delivery of services in line with SLAs.

* Disaster Recovery & Business Continuity

Develop, maintain, and routinely test DR and BCP plans to minimize downtime and ensure operational resilience across the region.

* Service Desk & End-User Computing

Provide leadership and oversight for the IT Service Desk to ensure high customer satisfaction. Partner with business units to align support services with organizational needs.

* Enterprise Applications Support

Collaborate with application teams and maintain strong knowledge of enterprise applications, including SAP ERP, CRM, manufacturing systems, and engineering/R&D platforms.

* Project & Portfolio Management

Demonstrate strong planning, organizational, and leadership skills. Mobilize teams, manage priorities, resolve conflicts, and deliver results in ambiguous environments. Lead project and portfolio planning, reporting, and resource allocation.

Qualifications & Requirements

Education:

Bachelor's degree in Computer Science, Information Systems, Engineering, or related field; Master's degree preferred.

Experience:

10-15 years of progressive experience in IT infrastructure and operations, including 5-8 years in a senior management role overseeing multi-site or regional/global teams.

Skill/Job Requirements:

• Demonstrated experience planning and deploying IT infrastructure to support

  All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance.