Regional Leader - Pharmacy

Lockton Inc

Kansas City, MO

JOB DETAILS
SKILLS
Consulting, Customer Relations, Customer Support/Service, Develop and Maintain Customers, Performance Analysis, Performance Reviews, Pharmacy, Problem Solving Skills, Professional Services, Resource Management, Revenue Growth, Sales Prospecting, Service Delivery, Team Lead/Manager
LOCATION
Kansas City, MO
POSTED
30+ days ago

Lockton is currently seeking a Regional Leader to manage a team of consulting professionals servicing employer clients. The ideal candidate will demonstrate a high level of professionalism; possess the ability to work well in a fast-paced environment and the flexibility to easily adapt to changing priorities.

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:

  • Minimal book of business responsibility.
  • Overall responsibility for unit performance including growth and persistency.
  • Provide direct client support and services as appropriate for complex and/or high-profile clients.
  • Develop rapport and enhance the "team" approach and service delivery to all existing accounts and prospective accounts.
  • Develop team for consistent and high value deliverables
  • Allocate resources/assign cases and prospect projects within the unit.
  • Primary role in ensuring continued training, development and primary resource for team members.
  • Manage Associates and complete performance evaluations for unit (including salary and bonus review) in conjunction with VP for Account team.
  • Assist Producer or Chief Growth Officer in sales opportunities to prospective clients.
  • Determine when Producer or Consulting Services Director involvement is necessary in problem resolution.
  • Oversees full region book of business to ensure overall client strategy is developed and achieved.
  • Assist in peer review for unit's client deliverables
  • Build relationships with PBMs, specialty pharmacies, and other pharmacy vendors.
  • Collaboration across specialty practices with regards to relationships, process efficiencies and point solutions
  • Maintain ongoing client relationships by attending on-site client meetings and/or lunch and evening events, as needed.
  • Attendance at internal meetings/educational programs.

About the Company

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Lockton Inc