Lockton is currently seeking a Regional Leader to manage a team of consulting professionals servicing employer clients. The ideal candidate will demonstrate a high level of professionalism; possess the ability to work well in a fast-paced environment and the flexibility to easily adapt to changing priorities.
ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:
Minimal book of business responsibility.
Overall responsibility for unit performance including growth and persistency.
Provide direct client support and services as appropriate for complex and/or high-profile clients.
Develop rapport and enhance the "team" approach and service delivery to all existing accounts and prospective accounts.
Develop team for consistent and high value deliverables
Allocate resources/assign cases and prospect projects within the unit.
Primary role in ensuring continued training, development and primary resource for team members.
Manage Associates and complete performance evaluations for unit (including salary and bonus review) in conjunction with VP for Account team.
Assist Producer or Chief Growth Officer in sales opportunities to prospective clients.
Determine when Producer or Consulting Services Director involvement is necessary in problem resolution.
Oversees full region book of business to ensure overall client strategy is developed and achieved.
Assist in peer review for unit's client deliverables
Build relationships with PBMs, specialty pharmacies, and other pharmacy vendors.
Collaboration across specialty practices with regards to relationships, process efficiencies and point solutions
Maintain ongoing client relationships by attending on-site client meetings and/or lunch and evening events, as needed.
Attendance at internal meetings/educational programs.
Numbers & Facts
Location
Kansas City, MO
Skills
Consultingunmatched
Customer Relationsunmatched
Customer Support/Serviceunmatched
Develop and Maintain Customersunmatched
Performance Analysisunmatched
Performance Reviewsunmatched
Pharmacyunmatched
Problem Solving Skillsunmatched
Professional Servicesunmatched
Resource Managementunmatched
Revenue Growthunmatched
Sales Prospectingunmatched
Service Deliveryunmatched
Team Lead/Managerunmatched
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