Regional Manager

Sparks Group has partnered with a well-known Property Management Company to help identify a Regional Manager. The Regional Manager plays a key role in supporting and executing the Company’s property management strategies by leading teams across an assigned portfolio of communities. This role is responsible for driving operational excellence, implementing company policies and procedures (SOPs), and ensuring each property achieves and exceeds budgeted financial goals and operational performance objectives.

What You Will Do

Leadership & Team Management:

• Support Community Managers with employee performance issues, evaluations, disciplinary actions, and other employee-related matters.
• Coordinate Community Manager, Leasing, and Maintenance meetings as needed.
• Recruit, train, mentor, and support Community Managers and leasing leaders.
• Promote company values across all property operations.
• Assist with hiring and screening onsite staff.
• Respond to employee requests and concerns in a timely manner.
• Ensure required training, courses, and certifications are completed on time.
• Oversee operations, financial performance, and staffing across assigned communities.

Financial Management:

• Manage operational and financial performance for an assigned region.
• Ensure properties operate within financial guidelines.
• Identify opportunities to increase revenue, reduce expenses, and improve net operating income.
• Ensure income collection, expense processing, and bad debt follow-up are completed according to company policies.
• Review weekly, monthly, quarterly, and annual financial reports.
• Partner with Asset Managers on property budgets, performance goals, capital needs, and improvement projects.
• Develop annual property budgets and monitor progress toward financial goals.

Compliance & Operations:

• Ensure properties comply with local, state, and federal regulations, including OSHA, Fair Housing, and Landlord/Tenant requirements.
• Maintain knowledge of ownership structure, financing, and income-regulated programs.
• Ensure teams follow company policies, procedures, leases, forms, and required documentation.
• Monitor compliance with company platforms and corporate initiatives.

Business Acumen & Portfolio Performance:

• Monitor portfolio performance and identify areas for improvement.
• Review occupancy trends and recommend pricing and rent strategies.
• Complete monthly Move-In and Renewal file audits.
• Address resident concerns involving Community Managers or potential legal matters.
• Ensure resident renewals are maximized.
• Maintain occupancy and rental rates at or above market levels based on owner guidelines.
• Oversee property marketing to ensure accuracy, compliance, and effectiveness.
• Conduct monthly property inspections to evaluate curb appeal, maintenance, grounds, and housekeeping standards.
• Inspect vacant apartments to ensure market-ready completion and address deficiencies.
• Manage maintenance processes, capital projects, preventative maintenance plans, and basic rehab projects.
• Ensure seasonal contracts are completed on time, including landscaping, snow, and pool services.
• Analyze market data and develop marketing strategies.

What You Need:

• Minimum of 5 years of multi-family housing experience with multi-site property management.
• Three or more years of property management experience, including at least one year as a Regional Manager.
• Bachelor’s degree preferred.
• Proven success managing multiple properties.
• Ability to work a flexible schedule, including weekends and holidays.
• Professional appearance and demeanor.
• Ability to walk properties and climb stairs.
• Ability to bend, stoop, squat, kneel, push, pull, reach, carry supplies, and stand for extended periods.
• Ability to lift up to 25 pounds without assistance.
• Reliable transportation for property site visits.

Skills:

• Strong understanding of property portfolio financial management.
• Excellent computer skills.
• Strong leadership skills with the ability to motivate and manage multiple teams.
• Ability to manage multiple priorities while maintaining service standards.
• Strong conflict resolution skills.
• Detail-oriented with a strong sense of urgency.
• Knowledge of local, state, and federal property management laws and guidelines.
• Strong problem-solving, decision-making, and leadership abilities.
• Excellent verbal and written communication skills.
• Knowledge of regional market trends and competitive properties.
• Experience managing up to 1,500 units.
• Experience supervising 20+ employees.
• Advanced budgeting experience, including financial analysis and budget creation.
• Advanced knowledge of Fair Housing requirements and leasing/marketing regulations.
• Strong team leadership and communication abilities.
• Proficiency in Microsoft Office (Word, Excel, Outlook).
• Ability to multitask and meet deadlines.
• Knowledge of Yardi or other industry software preferred.

Benefits:

Comprehensive benefits package may include:

• Medical, Dental, and Vision Insurance
• Life and Disability Coverage
• 401(k) Retirement Plan with Employer Match
• Paid Time Off and Holidays
• Employee Assistance Program
• Tuition Reimbursement Opportunities
• Employee Recognition Programs
• Career Growth and Professional Development Opportunities

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This job is In-Person.

Pay Range: Salary $145,000.00 to $155,000.00

We offer several comprehensive benefits package including health and life insurance, paid and unpaid time off, and retirement and savings plans to qualifying employees.

Download the Sparks Group mobile app from Apple App Store or Google Play.

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Sparks Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, pregnancy, citizenship, family status, genetic information, disability, or protect veteran status.