The Regional Manager demonstrates the highest quality of leadership in motivating
Store Managers and all store Coworkers. The Regional Manager effectively
communicates the company’s business expectations and drives results through
impactful coaching and development to achieve maximum productivity. The Regional
Manager supports the company culture and commitment to a diverse workforce through
the attraction, training, development, and retention of quality Coworkers and
accomplishes these in a way that is consistent with our core values.
Essential Functions
Leadership:
1. Ensure timely and effective execution and compliance of all company programs,
policies, and processes
2. Ensure timely and quality staffing of stores through approved employment practices,
compliance with company policies and legal requirements, and support of the
company’s commitment to maintain a diverse workforce
3. Ensure effective training and development for all Store Managers and Coworkers in
the district. Maintain individual development records to monitor Coworkers’ performance
and the number and quality of promotable Coworkers in the region
4. Maximize retention of Store Managers and all region Coworkers; demonstrate
continual improvement in reducing turnover and Coworker complaints by establishing
and maintaining a positive and productive work environment
5. Demonstrate through example, a commitment to exceptional customer service.
6. Provide leadership and management to ensure all stores' merchandising, cleanliness,
and overall appearance comply with company programs and present the best possible
appearance to the customer
7. Protect company assets through flawless execution of audits, inventory control, and
expense management
Required Education and Experience
• 5 – 7 years of retail/management experience
• Demonstrated ability to perform all essential job functions at the Store Manager level
• Computer literacy/proficiency in store operation applications
• Valid state driver’s license and good driving record Preferences Ideally, a candidate for a
Regional Manager displays skills in:
• Leadership, to keep Coworkers motivated, resolve conflicts, and make hard decisions
while being a good judge of character to ensure the company hires the right people to
maintain an efficient and motivated team.
• Time Management, to work with and visit multiple stores and managers across a large
market, Regional Manager must handle a wide and varied workload, and effectively
schedule their weeks.
• Math & Budgeting, to keep and maintain a budget through P&L management.
Regional Managers need to be confident in using math skills to make sure all company
resources and expenditures are managed appropriately and accounted for.
• Decision-Making, The Regional Manager is accountable for all activities within the
region. Whether it is dealing with Coworkers, management, or vendors, Regional
Managers will be required to make decisions that affect the company.
• Speaking & Writing, abilities are required as the Regional Manager. Regional Manager
will be called upon to write reports, development plans, recommendations, and
documented support for developmental needs, coaching and terminations.
Competencies
1. In-depth Problem Solving
2. Planning & Organizing
3. Equipping Others for Results
Expected Hours of Work
This is a full-time position, and days and hours of work are Monday through Saturday, store open to this job
description is not intended to be all-inclusive. Coworker may perform other related duties as needed to meet the
ongoing needs of the organization. This position regularly requires long hours and frequent weekend work, and travel
(including overnights).
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