Regional Manager

MarcJax,LLC

Norfolk, VA

JOB DETAILS
SKILLS
Candidate Pipeline, Coaching, Communication Skills, Cost Control, Data Analysis, Inventory Management, Leadership, Microsoft Office, Operations Planning, Performance Analysis, Performance Metrics, Product/Service Launch, Profit & Loss, Profit & Loss Analysis, Profit & Loss Statements, Quality System Requirements (QSR), Safety Compliance, Sales Pipeline, Talent Management, Willing to Travel
LOCATION
Norfolk, VA
POSTED
5 days ago

NOW HIRING | Regional Manager — Drive-Thru Coffee | Multi-Unit Leader

Ground floor. Fast growth. Real ownership.

We're looking for an energetic, people-obsessed Regional Manager to lead multiple drive-thru coffee stands for one of the fastest-scaling franchise organizations in the country. This brand is built on kindness, energy, and community — where every interaction is a chance to make someone's day. If you thrive in fast-paced environments, love developing people, and want to be part of something that's growing fast with no signs of slowing down, this is your moment.

Compensation: $80,000–$85,000 base | Performance bonus | Medical, dental & vision | 401(k) with company match | PTO | Clear growth path as the organization scales


The Opportunity

This is not a caretaker role. You'll be stepping into a ground-floor leadership position with a franchise group on a mission to build a large, multi-state enterprise — and you'll help build it. You'll lead multiple stand locations, coach Stand Managers, drive operational excellence, and develop the internal talent pipeline that powers the next stage of growth. The systems, the people, and the culture you build here will define this brand's long-term success.


What You'll Do

  • Lead, coach, and develop multiple Stand Managers and their teams to consistently hit performance goals
  • Spend meaningful time in the stands — coaching, observing, training, and staying connected to front-line operations
  • Empower managers to control labor costs while delivering top-tier speed and guest experience
  • Drive consistent operational execution across all locations including maintenance, inspections, and safety compliance
  • Own the numbers — analyze P&L statements, KPIs, and reporting tools to drive profitability and efficiency
  • Build the internal leadership bench and develop talent pipelines to support continued growth
  • Collaborate with senior leadership to roll out new initiatives and communicate key directives to the field
  • Hold your teams accountable to the brand's culture, mission, and values in every single interaction

What You Bring

  • 2+ years of multi-unit leadership experience in QSR, coffee, or drive-thru operations
  • Proven ability to build, coach, and scale high-performing teams of 40+ team members
  • Strong expertise in labor modeling, scheduling, inventory, and maintenance
  • Ability to interpret and communicate P&L data and performance analytics with confidence
  • Clear, candid communicator who leads through positivity, empowerment, and example
  • Adaptable, resourceful, and solution-oriented — able to manage competing priorities under pressure
  • Proficiency in Microsoft Office and POS/back-office systems
  • Bachelor's degree in Business, Hospitality, or a related field preferred

Schedule & Travel

This role requires a flexible schedule — early mornings (as early as 5 a.m.), late nights (up to 11:30 p.m.), weekends, and holidays are part of the territory. Regular stand presence required; travel up to 75% within the market.


Why This Role

You'd be joining at exactly the right moment — early enough to shape the culture and systems, with the backing of a proven national brand and a leadership team committed to growing people as fast as they grow locations. The path forward is real and it's wide open.

Apply now and let's talk.



About the Company

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MarcJax,LLC