Regional Manager

Stretch Zone

Westborough, Massachusetts

JOB DETAILS
SKILLS
Best Practices, Budgeting, Business Development, Business Growth, Business Plan, Business Strategy, Chronic Disease, Coaching, Communication Skills, Corporate Communications, Customer Experience, Customer Support/Service, Dental Insurance, Financial Trend Analysis, Fitness, Health Insurance, Leadership, Marketing, Marketing Plan, Massage Therapy, Offer Letters, Operations, Performance Management, Performance Metrics, Performance Reviews, Problem Solving Skills, Product Demonstration, Profit & Loss, Retail, Revenue Growth, Revenue Management, Sales, Sales Management, Sales Support, Schedule Development, Strategic Planning, Team Lead/Manager, Time Management, Time Tracking, Training/Teaching
LOCATION
Westborough, Massachusetts
POSTED
2 days ago
Benefits:
  • Salary, bonus, and commission averages $85,000
  • Base salary depending on experience
  • Percentage of Studio Net Sales
  • Bonus based on sales targets
  • Dental insurance
  • Health insurance
  • Paid time off
  • Training & development
  • Wellness resources

At Stretch Zone, your health is our top priority. As a Regional Manager, you’ll oversee both our Westborough and West Boylston studios, lead high-performing teams, drive membership and revenue growth, and ensure every member experiences the life-changing benefits of practitioner-assisted stretching.
This is a hands-on leadership role for an A-player who can think like an owner, lead from the front, and help grow both studios to $50,000+ in monthly gross revenue per location.

What We Offer
  Competitive base compensation plus performance-based bonus opportunities
  $80,000+ earning potential for high performers
  Bonus structure tied to revenue growth, membership growth, retention, and profitability
  Clear career path as we expand to additional Stretch Zone locations
  Regular performance reviews with compensation growth potential
  Paid management and on-the-job training
  Free stretch sessions
  Paid time off and paid holidays
  Quarterly team lunches and annual holiday party
  Opportunity to help build and shape a growing multi-location wellness business

A Day in the Life
Your day starts by reviewing studio performance: revenue, leads, demos, close rate, EFT, active members, cancellations, practitioner utilization, staffing, and daily sales goals.
From there, you’re in the studios coaching the team, supporting sales conversations, reviewing schedules, solving member issues, and making sure both locations are operating at a high level.
You work directly with Lead Sales Associates, Stretch Practitioners, and studio leadership to improve performance, strengthen accountability, and create a consistent member experience.
Throughout the week, you lead meetings, review KPIs, build action plans, support marketing and lead-generation efforts, and ensure both studios are progressing toward monthly goals.
Every day, you are building a culture of excellence, ownership, accountability, and service.

Key Responsibilities
  Oversee daily operations for the Westborough and West Boylston studios
  Drive revenue growth, membership growth, retention, and profitability
  Lead both studios toward $50,000+ in monthly gross revenue per location
  Review daily, weekly, and monthly KPIs
  Coach Lead Sales Associates and team members on sales performance
  Improve demo close rate, lead follow-up, rebooking, and member conversion
  Monitor schedules to ensure proper staffing and productivity
  Track employee time clocks, labor utilization, and performance
  Ensure all daily reports are accurate and submitted on time
  Create weekly meeting schedules with clear action plans for each studio
  Handle higher-level customer service concerns
  Maintain Stretch Zone brand standards and service quality
  Develop marketing, referral, outreach, and business-development strategies
  Communicate with corporate to stay current on initiatives and best practices
  Build, train, and develop a strong team beneath you
Requirements
  Multi-unit management experience preferred
  Strong sales background with proven success
  Experience leading teams and holding people accountable
  Ability to manage revenue, sales goals, expenses, labor, and performance metrics
  Ability to understand KPI trends, P&L performance, and budget variances
  Experience developing and executing business-growth plans
  Strong communication, coaching, and problem-solving skills
  Passion for health, wellness, service, and helping others succeed
  Fitness, wellness, franchise, boutique studio, retail, or membership-based business experience preferred
About Stretch Zone

Our patented equipment and practitioner-assisted stretch method are designed to improve mobility, reduce stiffness, increase athletic performance, and help members move and feel better.
Learn more about our method: https://www.stretchzone.com/our-method

What to Expect from Our Hiring Process
Step 1: Initial phone call and one-question assessment within 24 hours. Step 2: In-person interview within 48 hours. Step 3: Second interview with ownership and review of leadership expectations. Step 4: Offer letter and team lunch within 7 days.
We welcome candidates from all backgrounds to apply.
Compensation: $25.00 - $30.00 per hour




About the Company

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Stretch Zone