SUMMARY:
Our associates deliver a higher standard of medical and mental health care for an underserved population. We maintain professionalism, integrity, and commitment as we solve problems and make lives easier.
ESSENTIAL FUNCTIONS:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Supervise direct reports, nursing paraprofessionals, and participate in the delivery of quality nursing care services within our client sites.
- Ensure nursing associates provide care that aligns with the governing state guidelines and USA Medical & Psychological Staffing organizational Scope of Practice.
- Manage staffing plans and payroll to ensure the completion and delivery of over-under reports in alignment with contractual compliance.
- Manage the onboarding and integration of new clients to include delivery of officer and nurse training while helping with site specific Policy and Procedures.
- Conduct nurse orientation, skills evaluation, and quarterly coaching for direct reports as indicated.
- Maintain a general understanding of state-specific statutes, correctional facility standards, and regulatory bodies for accredited sites.
- Escalate employee and client issues or concerns to the appropriate organizational level.
- Facilitate annual officer training for each assigned site and provide additional officer training as needed.
- Partner with the talent acquisition team to interview and select qualified associates.
- Provide client site support for surveys and Inspections.
- Assists and consults with coordinating site schedules and staffing communication as necessary.
- Assist sites with completing critical incident drills and documentation.
- Conduct site visits, complete documentation, and submit information every eight weeks for all assigned sites.
- Conducts continuous quality improvement (CQI) meetings and completes documentation every three to six months or more often if required, for all assigned client sites.
- Complete CQI, peer reviews, competencies, evaluations, and site visits.
- Serves as liaison between leadership, clients, and staff.
- Demonstrate commitment and dedication to providing clinical support and guidance in the development and deployment of initiatives designed to solve problems and make lives easier.
- Partner with medical, behavioral health, and management teams to facilitate teamwork to collaboratively accomplish organizational goals.
- Remain available for 24/7 operational calls including nights, weekends, and holidays.
- Commitment to obtain and maintain licensure in all states where practice occurs.
- Maintain an accurate and up-to-date strategic planning manual with continuity BUS plan and goals.
- Perform all other duties as assigned.
TRAINING EXPECTATIONS:
Associates in this role are expected, as a condition of employment, to complete all training assigned within a reasonable time, generally within less than 15 days. This role includes the following training requirements:
- Must work with leadership to determine if a Registered Nurse (RN) degree is required.
- Must maintain CPR/BLS certification.
- Must obtain and maintain NCCHC CCHP certification.
EMOTIONAL INTELLIGENCE (emotional quotient; EQ):
To be successful in the organization, associates should have a high EQ. This is necessary to communicate productively, to build and maintain relationships, to recognize and reduce stress, to defuse conflict situations and to increase job satisfaction. We expect the following:
- Licensed practical nurses (LPNs) will deliver care with Registered Nurse (RN) oversight at all times and work within the governing state and USA Medical & Psychological Staffing organizational Scope of Practice.
- Nurses may never remove patients from suicide watch.
- Nurses will collaborate across the care team with practitioners, behavioral health, and administrators to provide the best care for patients.
SUPERVISORY RESPONSIBILITY:
This is a supervisory position. This position does have the authority to hire, fire, discipline, discharge, assign overtime, and/or direct and assign work, with the ability to effectively recommend any of these actions. This role also serves as a coach and mentor for other employees.
WORK ENVIRONMENT:
This role operates in a correctional facility or similar setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Incumbent will be exposed to virus, disease, and infection from patients and specimens in working environment.
PHYSICAL DEMANDS:
This position requires driving and intermittent physical activity, including standing, walking, bending, kneeling, stooping and crouching as well as lifting and supporting patients.
POSITION TYPE/EXPECTED HOURS OF WORK:
This is a full-time position. Days and hours of work are primarily Monday through Friday, 8 a.m. to 5 p.m. Some evening, weekend, and night work may be required as job duties demand.
TRAVEL:
This position requires travel.