Regional Office Manager - Auto Body

B Street Collision
  • Overland Park, Kansas
    14 days ago

    Job Description

    What You'll Do

    This leadership role combines team development, operational oversight, and customer service to ensure a smooth repair experience from start to finish.

    Responsibilities include:

    • Lead, coach, and support a team of estimators while helping new team members succeed.
    • Oversee daily front office operations and maintain efficient workflows.
    • Partner closely with production leadership to ensure seamless communication between departments.
    • Review vehicle damage, prepare repair plans, and utilize estimating software.
    • Document vehicle condition through photos and administrative documentation.
    • Prepare total loss estimates when applicable.
    • Help maintain high standards for customer communication, accuracy, and operational efficiency.
    • Balance multiple priorities in a fast-paced environment while keeping the customer experience at the forefront.

    What We're Looking For

    • At least two years of experience in collision repair, automotive, or dealership operations.
    • Experience using collision estimating software.
    • An understanding of insurance claims and repair processes.
    • Strong leadership, organizational, and communication skills.
    • The ability to prioritize multiple tasks while maintaining attention to detail.
    • A positive, solutions-focused attitude and commitment to continuous improvement.
    • A valid driver's license.
    • Ability to maintain a Monday thru Friday 7:30AM to 5:30PM schedule


    Benefits:

    • 401(k)
    • 401(k) matching
    • Dental insurance
    • Health insurance
    • Health savings account
    • Life insurance
    • Paid time off
    • Vision insurance


    Your inquiry and all conversations will remain confidential throughout the hiring process, regardless of the outcome.

    Numbers & Facts

    LocationOverland Park, Kansas

    Skills

    • Administrative Skillsunmatched
    • Administrator Documentationunmatched
    • Automotive Repair and Maintenanceunmatched
    • Body Shopunmatched
    • Claims Processingunmatched
    • Coachingunmatched
    • Communication Skillsunmatched
    • Continuous Improvementunmatched
    • Customer Experienceunmatched
    • Customer Service Evaluationunmatched
    • Detail Orientedunmatched
    • Driver's Licenseunmatched
    • Establish Prioritiesunmatched
    • Insurance Claimsunmatched
    • Leadershipunmatched
    • Multitaskingunmatched
    • Office Managementunmatched
    • Organizational Skillsunmatched
    • Team Buildingunmatched

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