Regional Placement Coordinator, Summer Work and Travel

Position: Regional Placement Coordinator, Summer Work and Travel

Reports to: Regional Manager, Summer Work and Travel

Department: Seasonal Exchanges

Location: Remote- Massachusetts

Compensation: $55,000 plus sales incentive pay on-target earnings.

Who we are:

CIEE is a nonprofit study abroad and intercultural exchange organization that transforms lives and builds bridges between individuals and nations through study abroad and international exchange experiences that help people develop skills for living in a globally interdependent and multi-cultural world.

Why work with us:

• You will change the world. CIEE builds bridges between people, countries, and cultures. We help young people participate in high-quality international exchange and study abroad programs that bring the world together. We change lives; our alumni change the world. Be part of the change!

• You will receive a competitive total rewards package. CIEE provides all employees with exceptional benefits offerings that increase total compensation by up to 25%. Our top-tier benefits include:

• Paid time off and Parental leave

• Gym Reimbursement Program

• Employee Assistance Program

• Short-term & Long-term Disability

• 6 floating Fridays (based on our eligibility rules)

• CIEE Study Abroad Program discounts

• 403(b) Retirement Plan with employer contribution

• Insurance Coverage (life, travel, medical, dental, and vision)

• Flexible Spending Accounts/Health Savings Account (medical and dependent)

• Voluntary Benefits (identity theft protection, pet insurance, accident, and critical illness)

• You will be part of a fast-paced, international, and collaborative team of professionals. CIEE operates the largest nonprofit network of study abroad locations, with facilities and staff in over 30 countries. Additionally, we help international participants from over 140 countries come to the USA each year.  Committed to excellence and solving whatever problem the world throws at them, CIEE professionals work on international teams and are dedicated to advancing our almost 80-year-old mission to make the world a more peaceful place.

Who you are:

As a Regional Placement Coordinator, you will be responsible for driving placement growth across multiple programs and delivering gold-standard support to host employers, participants, host families, and community stakeholders within a defined territory. You will actively cultivate new host employer relationships, grow existing accounts, secure housing solutions for participants, and support community engagement initiatives that create value for hosts. Through effective sales outreach, account management, and stakeholder support, you will help maximize placements, strengthen client relationships, and ensure a high-quality program experience for all participants and hosts.

What you'll do:

• Develop and manage relationships with new and existing host employers to generate placements across multiple program offerings within a defined territory.
• Identify, recruit, and support host families, and local coordinators, to provide housing solutions for SWT participants when employer-provided housing is unavailable.
• Execute outreach strategies to engage prospective host employers, renew existing accounts, and expand placement opportunities.
• Maintain a healthy sales pipeline and consistently exceed individual sales and placement goals.
• Provide consultative support to host employers regarding hiring strategies, workforce planning, and program utilization to maximize placement success.
• Deliver exceptional account management by building strong relationships with host employers, ensuring commitments are met, and identifying opportunities for growth and retention.
• Support the planning and execution of host-focused community events designed to strengthen relationships, provide value, and increase engagement.
• Track and report sales activity, placement results, account performance, adjusting outreach and engagement strategies needed to meet goals.
• Collaborate closely with compliance, participant services, and other internal teams to ensure host satisfaction, participant success, and program quality.
• Respond proactively to host employer and participant needs, helping resolve challenges and ensuring a positive program experience.
• Maintain regular communication with stakeholders throughout the placement lifecycle to support successful outcomes and long-term relationships.
• Deliver a gold-standard experience for hosts, participants, host families, and community partners through proactive communication, responsiveness, and outstanding customer service, as measured by NPS and stakeholder satisfaction results.

What you'll bring:

• Bachelor's degree.
• Minimum 3-5 years of previous sales success required, B2B and human capital solutions preferred.
• Ability to draw conclusions and create strategy based on metrics.
• Strong verbal and written communication skills are required.
• Strong organizational skills with attention to detail required.
• Proactive and preference for working in a fast-paced environment.
• Ability to work with remote field staff.
• Ability to investigate and analyze information to draw conclusions and solve problems efficiently.
• Energetic, personable, goal, and team-oriented.
• Tolerance for ambiguity and a sense of humor.
• Technology proficiency required - experience with Salesforce, Microsoft Suite, Teams, preferred.
• Innovative, creative, and flexible to a changing environment.
• A passion for CIEE's mission and global exchange!

Location Requirements

The position is open to candidates located in Massachusetts.

Compensation

$55,000 plus sales incentive pay on-target earnings.

CIEE believes that professionals with varied backgrounds bring unique approaches and ideas to solving problems and advancing our mission to bring the world together. Qualified candidates from underrepresented groups are strongly encouraged to apply.

Due to federal regulations and CIEE policies, a background check, reference check, and education and employment verification will be conducted as conditions of employment.